Many customers praised the friendly and helpful staff, particularly highlighting individuals like Martell for their exceptional service.
Service Speed
While some customers experienced quick service, others reported long wait times for scheduled appointments, leading to frustration.
Trustworthiness
Several reviews indicated concerns about upselling and unnecessary services, with customers feeling misled or overcharged.
Professionalism
Feedback varied on professionalism, with some customers noting unprofessional behavior and poor communication from staff.
Overall Experience
Mixed reviews overall, with some customers expressing satisfaction and loyalty, while others vowed to seek service elsewhere due to negative experiences.
AV
Antonio Velez
Nov 8, 2025
1.0
They cancelled two appointments before I finally had the third for new tired and alignment. After, the van still pulls to the left and the steering wheel shakes at 70mph. I scheduled to take it back in but wanted to know why there was almost 6 oz of weights on the rim and near the valve stem. He said that's what the machine said to do. One rim had three weights stacked together 1.0, 1.5, and 1.0 and he said the machine said to do this. I asked if they will rotate the tire on the rim and rebalance and he said no. Now add in them being rude through this whole process. I am not never going back there. I will pay again to get it done right elsewhere.
TB
Tom Buse
Oct 22, 2025
5.0
Had a tire blowout on the highway stopped in close to closing time staff was very friendly got the tire replace got me back on the road in no time thanks for the great work guys
AW
Amanda Ward
Sep 11, 2025
5.0
Got me right away with a flat tire! Very good service!
JM
Jake Mueller
Sep 10, 2025
5.0
Ryan is the man!
DD
David
Sep 9, 2025
1.0
Came for a free tire rotation with prior tire purchase and check a tire for a nail… had an appt for 4 days… came early to appt and took 45 mins after appt time to get car in only after I had to ask…. Poor service…. And what was an hours worth of work is now an hour and a half…. Note to everyone go somewhere else will be faster and better service