Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Germantown.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
N96 W18594 County Line Road, Germantown, WI
53022, United States
Hours
Reviews
4.3
228 reviews
5 stars
162
4 stars
26
3 stars
6
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and efficiency during service.
Service Quality
While several reviews commended the quick and thorough service, there were notable complaints about inconsistent quality and mistakes made during oil changes.
Pricing Concerns
Customers expressed dissatisfaction with the pricing, describing it as high compared to competitors, and some felt pressured into additional services.
Training Issues
Multiple reviews indicated a need for better training among staff, with reports of improper service and lack of attention to detail.
- IIIts ItsMochaKay6 days ago5.0I come here to get my tires set! The guys that work here are always friendly and have great customer service. Thanks guys!
- CLCyndi LyonNov 28, 20251.0Poor customer service.
- BBBridgett BandoliOct 15, 20255.0Dre the assistant manager of my visit was equations and friendly! He told me all the items recommended for the age of my vehicle and had my visit completed in a timely manner. He was intelligent regarding his knowledge and helped me turn the oil light off as well as line up above his coworker Malachi in the trench. I will return next time to this location with my other vehicle as well.
- MMMichelleOct 3, 20252.0This is my go to place for my oil change. They are the best. If I could give 10 stars + I would. Highly recommend!!! UPDATE ON REVIEW: The technician that checked the air cabin filter didn't properly insert the new filter. I had my son (who previously worked at Valvoline) look into why my heat wasn't coming thru the vents very well, only to find the plastic cover not on, in fact it was just tossed up there without being screwed back into place, and also, screw is gone, its nowhere to be found. And the technician put the filter in sideways. Just jammed it in, and didn't bother to care that it was sideways. My son was able to dislodge the filter and put it in the correct way however my heat and air flow is still not working properly. I'm now wondering why he hadn't charged me anything for this filter that was priced at 59.99. Originally stating he could give me a 20.00 discount. However, upon reviewing my invoice that specific filter he replaced is not listed nor mentioned on my invoice? I am heading back to this location to speak to a manager regarding this issue, just to make it known that these technicians should really receive proper training before being expected to do this part of the service.
- ABAmie BeemanSep 30, 20255.0Dolla and staff did a great job on my oil change. He was informative but didn’t pressure me into additional purchases.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Germantown offer?
Valvoline Instant Oil Change provides quick, easy, and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Germantown?
It is located at N96 W18594 County Line Road, Germantown, WI 53022, USA.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The service center is open Monday to Friday from 8:00 AM to 7:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, they do not require appointments for their services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures at Valvoline Instant Oil Change?
Yes, the location is closed on November 27, 2025, and December 25, 2025 for holidays.
Which nearby dining options can customers visit after their vehicle service?
Customers can enjoy meals at nearby restaurants like Chili's Grill & Bar, It's Just Wings, Chick-fil-A, Culver's, and Smoked At 225.
Are there automotive parts stores near Valvoline Instant Oil Change for additional vehicle needs?
Yes, nearby automotive parts and services are available at Advance Auto Parts and Tires Plus.
What nearby amenities are convenient for customers visiting Valvoline Instant Oil Change?
Nearby amenities include UPS Access Point for shipping, US Bank and Guardian Credit Union for banking services, and beauty salons like Dobré Vlasy Salon and Tangerine Hair Salon.