Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Germantown, WI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Germantown location today.
Location
Hours
Reviews
4.4
186 reviews
5 stars
144
4 stars
12
3 stars
7
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Lindsay and Devon for going above and beyond to assist.
Vehicle Condition
Most reviews noted that the rental cars were clean, well-maintained, and met customer expectations.
Rental Process
The majority of customers found the rental process to be smooth and efficient, with quick pick-up and drop-off experiences.
Communication Issues
Some customers reported problems with communication, including misinformation about vehicle availability and issues with toll charges.
Mixed Experiences
While many had positive experiences, a few customers expressed dissatisfaction with specific incidents, such as vehicle issues and customer service delays.
- MMMarcia “Marcy”Nov 15, 20255.0I was very happy and satisfied with Enterprise after losing my car in collision recently. Staff was friendly and courteous. Thank you
- AVAria VafadariSep 14, 20255.0This past weekend, I was reminded why great customer service makes all the difference. My wife and I had some challenges with our rental—wrong vehicle size, confusion at the airport, and a lot of back and forth. Honestly, it was frustrating. But then I met Lindsay at Enterprise’s Germantown branch, and everything changed. She went above and beyond: personally calling the airport to arrange a full-size SUV, offering her own time to help (even on a day off), and even reaching out to the airport manager when things weren’t working out. She didn’t just “do her job”—she cared, and that made all the difference. Because of Lindsay’s dedication and professionalism, a stressful experience turned into one that has earned my loyalty. If all Enterprise employees treat their customers with the same care, you’ve just gained a lifetime renter. Thank you, Lindsay, and thank you Enterprise, for showing what true customer service looks like.
- MPMichael PerezSep 9, 20255.0We got a last minute reservation for a car during our vacation because our car was having technical trouble. The team was professional. They came up with a solution for us and got a car that helped saved our vacation. Thanks !!
- JSJean M. SchmidelerSep 4, 20255.0I needed a rental car. Enterprise had a vehicle for me to drive. They asked a few questions, then showed me the car. I was on my way. Quick transaction. They were very polite and helpful.
- DBDebra BerdineAug 23, 20255.0Staff was very knowledgeable in the questions asked. Process was very easy on line. Car was perfect for us and was very clean.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Germantown offer?
They offer a wide range of vehicles including rental cars, vans, luxury cars, and flexible rental options to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in Germantown?
They are open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is the Enterprise Rent-A-Car location in Germantown?
The location is at W190n10953 Kleinmann Ave, Germantown, WI 53022, USA.
How can I make a reservation at Enterprise Rent-A-Car in Germantown?
You can reserve your rental car online via their website or reservation URL: https://www.enterprise.com/en/car-rental-locations/us/wi/germantown-4417.html.
What payment options does Enterprise Rent-A-Car in Germantown accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Germantown offer any discounts?
Yes, they offer discounts for active military personnel.
Is Enterprise Rent-A-Car in Germantown a women-owned business?
Yes, this location is owned by women.
Which nearby automotive repair centers could be useful if my vehicle needs service during my rental?
Nearby automotive repair centers include Goff's Collision Repair Center, Caliber Collision, and Goff's Auto Body.
What nearby accommodations are available if I am visiting Germantown and need a place to stay?
Nearby hotels include Best Western Germantown Inn and Country Inn & Suites by Radisson, Germantown, WI.
Are there any nearby recreational or fitness centers close to Enterprise Rent-A-Car in Germantown?
Yes, LaFleur's Gymnastics and La Fleur's Academy Gymnastics offer gymnastics and fitness services nearby.