Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at N96w18514 County Line Rd in Germantown offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
199 reviews
5 stars
109
4 stars
42
3 stars
21
2 stars
9
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, with several specific mentions of employees going above and beyond to assist.
Stock Availability
Customers frequently noted that the store generally has the parts they need in stock, although some expressed frustration when specific items were unavailable.
Store Conditions
Feedback indicated that the store could improve on cleanliness and organization, with reports of overflowing garbage cans and a somewhat run-down appearance.
Pricing Concerns
Several reviews mentioned that prices are perceived as high compared to competitors, with some customers expressing dissatisfaction over pricing discrepancies.
Service Efficiency
Customers reported long wait times at checkout due to insufficient staff during busy hours, impacting overall service efficiency.
- CFCindy FinstadDec 12, 20255.0needed rear brakes, associate very helpful getting the right parts and even carried the items to my car, excellent service
- JGJoel GOct 31, 20254.0Store seems to be short handed ...
- JEJonathan EadsOct 28, 20251.0Can get better quality parts for way cheaper at AutoZone or even rock auto.com. Workers are always late in the mornings and always have to wait for them to get there late
- WDWilliam DakeOct 25, 20255.0Excellent service. Very personable employees. I use this store whenever I need parts. I also order online service as well, this is also great service have never had an issue. Keep up the great work.
- EMEric MosgallerOct 23, 20251.0Neutral safety switch failed within a month as of January of 2024 returned February 2024 and swapped out now they tell me since it has FAILED AGAIN only 1 return allowed!! and place smells like weed so
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive parts and accessories does Advance Auto Parts in Germantown offer?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, motor oil, brakes, wiper blades, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer any free installation services?
Yes, they provide free installation for batteries and windshield wipers with purchase at most locations. Battery testing and engine code scanning services are also free.
Can I recycle my used motor oil and batteries at Advance Auto Parts?
Yes, Advance Auto Parts recycles used motor oil and batteries for free. They also test batteries at no cost regardless of purchase.
What payment methods are accepted at the Germantown Advance Auto Parts store?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa. Mobile NFC payments are not accepted.
Does Advance Auto Parts provide curbside pickup or delivery services?
They offer curbside pickup to customers. Same-day delivery is not available.
What are the store hours for Advance Auto Parts in Germantown?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
Can a Team Member at this location scan my vehicle's check engine codes?
Yes, Team Members will scan engine codes for free to help diagnose issues. Some exclusions may apply.
Are there any nearby places where I can get an oil change after visiting Advance Auto Parts?
Yes, Valvoline Instant Oil Change stations are nearby, providing quick oil change and automotive repair services to complement your visit.
What dining options are available near Advance Auto Parts in Germantown?
Nearby restaurants include Chick-fil-A, It's Just Wings, Chili's Grill & Bar, and Culver's, offering a range of fast food and casual dining choices for before or after your visit.
If I need banking services, what financial institutions are close to the Advance Auto Parts Germantown store?
US Bank branches, U.S. Bank ATMs, and Financial Advisors from US Bancorp Investments are located nearby for convenient banking and financial service needs.