Brand Certified
Pilot Travel Center
3.9(1014 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
13712 Northwestern Ave, Franksville, WI
53126, United States
Certified by Pilot Travel Center • Mar 01, 2026
(262) 835-2292
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Franksville, WI!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
1,014 reviews
5 stars
443
4 stars
286
3 stars
154
2 stars
42
1 star
89
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers expressed frustration over limited parking availability and the high fees for reserved spots.
Staff Friendliness
Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of individual employees who provided excellent service.
Cleanliness
The cleanliness of the bathrooms and showers received positive feedback, although some customers reported inconsistencies in maintenance.
Service Delays
Several customers experienced long wait times for showers and fuel, with complaints about slow pumps and inefficient service.
Customer Service Concerns
There were multiple reports of unprofessional behavior from staff, including rudeness and lack of assistance during busy times.
- RARashad Ahmadov2 days ago4.0Laundry is cash only
- AHAndrew HesikFeb 25, 20261.0Pumps rarely work.
- WSWayne StefflerFeb 10, 20265.0Need less reserve parking and more general parking. Stop trying to get more money off truckers who already use the fuel pumps. But get here early if you want a spot filled all the way up by 7pm.
- GTGalcev TravelJan 15, 20261.0Очередь из 4х машин, все и все работает плохо. Места мало , беспорядок , грязь
- WAWilliam AlfredsonDec 15, 20251.0Worst gas station experience ever. Gas pumps were slow Took me 20 minutes just to fill the tank. I went inside and complained to the cashier. All she could do is shrug her shoulders! Then I went to purchase lottery tickets with a debit card, they are the only gas station that does not allow for this. That is a sincere joke! Get to the 20th century by now please! I'll never go back to this gas station ever. I'd rather run out of gas first!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Brand Certified Facts from Pilot Travel Center
This information is certified by Pilot Travel Center and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website