National Car Rental

Reviews

• MR

  Matthew Ranney

  Apr 11, 2026
  5.0
  Great Customer Service.
• HK

  Hans Knutzen

  Mar 10, 2026
  5.0
  Chase is always awesome, we’ll be back
• AL

  Appalachian Asset Group LLC

  Mar 6, 2026
  1.0
  I flew into Wisconsin exhausted, bone-tired from twelve hours on the road, and what greeted me at the rental counter felt like a bad punchline. Ten feet of snow outside, ice glazing the lot, and they hand me a Mitsubishi Mirage — a toy car in a landscape that demands teeth and steel. The grille was busted when I walked up to it; anyone who’s spent time on real roads knows a ding like that matters. I took pictures and walked straight back to the counter expecting the person behind it to do the basic thing: look. Instead I got corporate shrug and casual indifference. “We take pictures of everything,” he said, as if that absolved him of responsibility. When I asked him to come inspect the damaged grill he acted surprised — surprised that a rental car could be broken, surprised that a grown man would point it out. He might have blamed me if I hadn’t documented it. I asked for another car. “That’s all that’s available,” he said, a bald-faced lie. I know the fleet, I know cars. I run a region for a company that keeps things moving; I know when someone’s faking competence for the comfort of a paycheck. But the worst part wasn’t the incompetence — it was the small, mean things that followed. Tired, disheveled, and cold, I wasn’t presentable; instead of a little courtesy, the attendant offered me a lecture on drug use — an ugly, presumptive jab that had nothing to do with the cracked grille or the weather outside. Mortified, I left feeling less like a customer and more like a character in some provincial morality play about manners and entitlement. It was sloppy, dangerous, and petty — a perfect distillation of how small failures accumulate into something ugly when the people running the front lines don’t give a damn
• RL

  Rochelle Matty (BAS llc)

  Sep 8, 2023
  5.0
  Excellent service. Good choice for renting a vehicle for business or pleasure. I highly recommend them.
• AM

  Aaron Midthun

  Aug 13, 2018
  5.0
  Staff is always friendly and go out of their way to make you happy. Ive been using this location for car rental for business use over the last year and would not use anyone else.

Frequently Asked Questions About National Car Rental