Monro Auto Service and Tire Centers

Reviews

• CA

  Carrazana Arenas

  Apr 23, 2026
  1.0
  I didn't like the service at the front desk—poor work and sour faces.
• CC

  Chad

  Apr 23, 2026
  3.0
  Had my car in for cv axle replacement. When I started driving it home, I noticed my alignment was way off. I immediately brought my car back for an alignment and they seemed surprised it needed one. On the way home, I noticed the alignment was still off. Instead of bringing it back to them, I am taking my car in to another shop to perform an alignment.
• SK

  sarah knapp

  Mar 23, 2026
  1.0
  Man at the front counter had an attitude..employee in garage complaining loudly..the first time I went for an alignment the mechanic said I needed new tie rod, I got those replaced and went back for the alignment. When I went back the send time he said my struts were bad..do not recommend
• AT

  Arron Taylor

  Mar 19, 2026
  5.0
  Great service, super easy scheduling, no hiccups. They replaced my tire and gave me an oil change faster than I thought possible! For cheaper than I thought it would be. Will for sure be a returning customer. Thanks again for the quick turn around!
• CC

  Cari

  Mar 10, 2026
  1.0
  Should be zero stars. My daughter's car needed a water pump and she was sent to the Brookfield location from the Waukesha location. She dropped it off at the time she was told to, and when she arrived, they told her they couldn't take her because they were too busy because they had no electricity and they couldn't call her. She left the car after I called to complain. I got a call the next day. They didn't take any information from her when she dropped the car off so the service manager dug through her glove box and found my number. He refused to call the warranty company, even after I specifically told him he needs to call. The shop needed to call to get a claim number. I told him that if he was too busy I would take the car elsewhere. He made the loudest sigh and said "fine, I'll call when I have time." I decided I didn't trust Monro, so I called around and found another place to take the car. I called back and told the service manager my daughter would be getting the car asap and not to do anything to it. He replied with a very stern "fine!" and slammed the phone down. I will never recommend any Monro location to anyone.

Frequently Asked Questions About Monro Auto Service and Tire Centers