Monro Auto Service and Tire Centers

Reviews

• CR

  Cary Rudstrom

  3 days ago
  5.0
  Great customer service. Quality work.
• LH

  Lisa Hollander

  Feb 19, 2026
  5.0
  Great help kind and thoughtful. Worked to make it right for me. Thank you!
• MW

  Makeba Willis

  Feb 9, 2026
  5.0
  Very knowledgeable about vehicles and very reasonable on prices. Also fast service. I would definitely recommend!!!
• JO

  JENNA O

  Jan 31, 2026
  5.0
  When calling in for an appointment, be sure to select option 2 so you dont get someone in a call center in the Philippines! We were able to get fast service on a flat tire and were in and out pretty quick! Excellent service!
• MJ

  Makhmal Jan

  Jan 24, 2026
  1.0
  I’ve been coming to this place on and off for about five years. During that time, it has gone through, in my experience, at least three different groups of employees. The first group of workers offered some of the cheapest oil changes and tire services, and the service overall was much better. I usually came in for oil and tire changes, and one time I had a transmission issue fixed on one of my older cars. Whatever I was quoted over the phone was exactly what I paid for service, parts, labor, and taxes. Customer service was straightforward and honest. However, the next two groups of workers were nothing like the first. The second group frequently messed up appointments. They would confirm a time, then call back multiple times to reschedule. On another visit, one mechanic diagnosed my car and said certain sensors were defective, giving me a price. Later, other mechanics could not find that quote and instead recommended replacing a completely different set of sensors, which increased the total cost. After a lot of back and forth, I was finally able to get the originally quoted price honored for the sensors that actually needed work. This same group also constantly tried to push higher-end oil products, even after I clearly stated what I wanted. It often felt like they were trying to argue that they knew better than me and implying I didn’t know how to take care of my own car. Normally, I would not have come back after those last experiences, but they are one of the few places open late on weekends. With a deep winter freeze coming up, I needed a new tire and didn’t have a closer option. A few days ago I brought my car in to a newer group of employees working here and had been told before the appointment that a specific tire would be available. On the day of the appointment, I was told that tire was not available and that only higher-priced tires were in stock. When I asked about the next option, I was quoted a price about $20 more than the original tire and was told that price included “everything.” I specifically asked if that included service, labor, and taxes, and was told yes. Minutes later, when I agreed to that price, I was suddenly told it would actually be about $75 more. When I pointed out the difference between what I had just been told and the new amount, the front desk employee raised his voice. Not wanting to create a scene, especially as it felt like the staff were siding together, I decided to leave without getting the tire changed. Overall, while they may seem cheap at first for oil changes, tire services, and some repairs, the final cost has often ended up higher for me due to inconsistent and unclear pricing. On top of that, there have been attitude issues. Based on my experiences with the last two groups of employees, I would strongly suggest STAY AWAY, STAY AWAY, STAY AWAY…

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