Flying J Travel Center

3.9
1115 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Black River Falls, WI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
780 WI-54, Black River Falls, WI
54615, United States

Hours

Reviews

3.9
1,115 reviews
5 stars
496
4 stars
296
3 stars
148
2 stars
58
1 star
117

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Damien, for their exceptional service and kindness, while others reported negative experiences with certain employees.

Cleanliness

Feedback on cleanliness was mixed; some customers noted clean showers and bathrooms, while others reported dirty conditions and uncleaned showers.

Food Availability

Numerous reviews highlighted a lack of food options, with many customers expressing disappointment over the absence of hot food and a functioning restaurant.

Customer Service Issues

Several reviews mentioned poor customer service experiences, including rude staff and unhelpful management, leading to frustration among customers.

Parking and Facilities

Customers appreciated the ample parking space and availability of showers, although some noted issues with the cleanliness and maintenance of these facilities.
  • CB
    CLINT BERRY
    4 days ago
    5.0
    Staff is always great full fuel lanes are always clean and stocked always find parking for us drivers late at night only down side is no restaurant parking fresh i get a lot but late at night they run out of deli goods witch is understandable but over all yes I always recommend a pilot and flying j keep up the good service
  • GR
    Gabriel Rodriguez
    Dec 26, 2025
    1.0
    8:00 am y no hay nada de desayuno ni almuerzo 😡😡😡
  • JJ
    Jakebrakeman
    Nov 23, 2025
    5.0
    This review is because a young man named Damien was exceptionally nice to me . He was very helpful with assisting me in getting a shower and some batteries for my razor. Misty was nice as well. Great employees and I want corporate to know that they deserve a raise . It might go unoticed by some customers , but not me. Everyone deserves credit for their hard work. I appreciate all that these employees do. Keep up the great work.
  • FG
    FNT Ripper Gaming
    Nov 16, 2025
    5.0
    This is the best flying j pump because they provide very good assistance to customers especially daniel who is working here, he is very kind towards everyone and helping.
  • T1
    TheRealSito 13
    Nov 12, 2025
    5.0
    Damian, your the reason I’m even writing this review! You sir are beyond kind, courteous, respectful and had such a positive attitude! I appreciate you and your common curiosity service you provide me! Thank you for setting this truck stop apart from others! I hope to stop by here in passing one day and see you again! 👑🦁💯

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.