Flying J Travel Center

3.9
1112 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Black River Falls, WI! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
780 WI-54, Black River Falls, WI
54615, United States

Hours

Reviews

3.9
1,112 reviews
5 stars
494
4 stars
296
3 stars
148
2 stars
58
1 star
116

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Damien and Iva for their exceptional service.

Cleanliness

While some reviews noted clean showers and restrooms, others reported issues with cleanliness, particularly in the bathrooms and around the pumps.

Food Availability

A significant number of customers expressed disappointment over the lack of hot food options and the overall food selection, with many stating they had to go elsewhere for meals.

Customer Service Issues

Several reviews mentioned poor customer service experiences, including rude staff interactions and unresolved complaints.

Parking and Facilities

Customers appreciated the ample parking space and clean showers, making it a convenient stop for truckers.
  • JC
    Joseph Caruso
    1 day ago
    5.0
    This review is because a young man named Damien was exceptionally nice to me . He was very helpful with assisting me in getting a shower and some batteries for my razor. Misty was nice as well. Great employees and I want corporate to know that they deserve a raise . It might go unoticed by some customers , but not me. Everyone deserves credit for their hard work. I appreciate all that these employees do. Keep up the great work.
  • FG
    FNT Ripper Gaming
    Nov 16, 2025
    5.0
    This is the best flying j pump because they provide very good assistance to customers especially daniel who is working here, he is very kind towards everyone and helping.
  • T1
    TheRealSito 13
    Nov 12, 2025
    5.0
    Damian, your the reason I’m even writing this review! You sir are beyond kind, courteous, respectful and had such a positive attitude! I appreciate you and your common curiosity service you provide me! Thank you for setting this truck stop apart from others! I hope to stop by here in passing one day and see you again! 👑🦁💯
  • OH
    Omar Holmes
    Nov 7, 2025
    2.0
    racism and racial disparities exist in Wisconsin especially at this store Tim a clerk here did not mind showing my first time stopping here and my last time wish I could take others of my Race with me. I’m from Florida and I know racism when I see it. But showers are clean and great space for parking it’s nice that there’s a shop as well
  • BT
    Bill the traveler
    Oct 15, 2025
    1.0
    This store doesn’t supply saccharin sweeteners ( pink packets) I won’t supply three dollars. That’s fair.

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.