Business Details
About
Auto Repair ShopBrake Shop
Established in 2014, VL Auto Repair serves Appleton, WI, with quality auto repair services. Our ASE certified technicians and our licensed automotive engineers allow us to offer competitive pricing on general services for daily drivers while providing performance services to enthusiasts as needed. We're focused on providing the best automotive experience for each individual, whether you're a walk-in customer, a regular user of our maintenance services, or part of our fleet care program.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
280 reviews
5 stars
251
4 stars
11
3 stars
5
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the friendly and knowledgeable staff, highlighting their willingness to explain repairs and provide updates.
Quality of Work
Many reviews noted the high quality of repairs and maintenance, with several customers expressing satisfaction with the results and performance of their vehicles post-service.
Trustworthiness
Several customers emphasized the honesty and transparency of the shop, appreciating that they were not pressured into unnecessary repairs.
Pricing
While many found the pricing reasonable and competitive, some customers felt certain services were overpriced, particularly in comparison to other shops.
Communication
Customers appreciated the clear communication regarding repairs and costs, although there were a few instances where expectations were not met.
- EBEric BrunerNov 12, 20255.0Fast on getting work completed. They do good with trying to stay competitive but fair with prices. Kelly is also very easy to work with through the whole process.
- CMCay MoriarityNov 11, 20255.0I had a vehicle inspection. Friendly staff and they did a great job! I will be a return customer.
- JBJoshua ButlerOct 27, 20255.0I’ve got a lot of respect for VL Auto! I first heard about them through their performance division but didn’t realize they also do regular auto repairs. A friend of mine recommended them to check out my wife’s car, and I’m really glad they did. They called me in to go over the vehicle together, which I appreciated a lot. It sucked hearing that the car had a bunch of issues, but what really stood out was how kind and genuine they were. You can tell they actually care about their customers and want to make sure you’re safe and fully understand what’s going on with your car. I’ll definitely be going back to them for oil changes and any future work. Their customer service is awesome, and they truly show how much they care.
- RWR WestOct 9, 20255.0Brought my BMW in and was a great experience. All repairs were listed and was able to determine what needed immediate attention and what some repairs were for the future. The mechanic explained what was all done and also showed me some things to watch for. He also stated what to do when storing the car for the winter as I only use it in the summer/early fall months. I now have a place where I feel I can bring my vehicle and trust that I’m being treated well and fairly for my repair/maintenance needs. I highly recommend!
- ACAmy CainSep 30, 20253.0I appreciate the excellent service that my vehicle receives at VL Auto. The pricing is very affordable. I have been taking my vehicles to VL for several months. When I first started going there the front desk people made me feel like family and that I was important to them. I felt like they appreciated me bringing my car there for service. Recently the front desk people had a change in staff. I don’t feel like “family” anymore. I feel like a customer who they just want my business and just want me to get in and out. I highly recommend VL Auto for excellent mechanics and service in the shop and being economical.
Frequently Asked Questions About VL Auto Repair
What services does VL Auto Repair offer?
VL Auto Repair provides a wide range of services including general auto repair, brake services, auto tune-ups, transmission repairs, auto air conditioning servicing, tire services, and oil changes, all performed by ASE certified technicians and licensed automotive engineers.
Where is VL Auto Repair located?
VL Auto Repair is located at 524 N Clark St, Appleton, WI 54911, United States.
What are the operating hours of VL Auto Repair?
VL Auto Repair is open Monday through Friday from 8:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
How can I schedule a service appointment with VL Auto Repair?
You can schedule a service appointment by visiting https://vlautorepair.com/schedule/ or by calling +1 920-623-9286.
Is VL Auto Repair wheelchair accessible?
Yes, VL Auto Repair has wheelchair accessible entrances and parking, and also offers restrooms accessible to customers with disabilities.
Since when has VL Auto Repair been serving the Appleton community?
VL Auto Repair has been serving Appleton, WI since 2014.
Are there any automotive-related businesses near VL Auto Repair?
Yes, nearby automotive-related businesses include VL Performance for auto customization and parts, Intoxalock for automotive repairs, VL Motors for used car sales, and Auto Parts Express for automotive parts and repairs.
What dining options are available near VL Auto Repair?
Nearby dining options include Rookies Appleton and Rookie's Sports Bar & Grill for American and barbecue cuisine, Uncle Jim's Bar offering American and sushi dishes, and Missfits Tavern, a local pub and dive bar.
Are there any parks or recreational areas near VL Auto Repair?
Yes, Arbutus Park is nearby and offers public plaza and park space, ideal for relaxing before or after your vehicle service.
Can I visit the Appleton Post Office when coming to VL Auto Repair?
Yes, the Appleton Post Office, a landmark and central government office, is close to VL Auto Repair and can be convenient to visit during your trip for postal services.