Safelite AutoGlass

4.0
352 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Appleton area, turn to Safelite AutoGlass . Those in central Appleton or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 1619 W Wisconsin Ave, Safelite AutoGlass Appleton repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
1619 W Wisconsin Ave, Appleton, WI
54914, United States

Hours

Reviews

4.0
352 reviews
5 stars
233
4 stars
22
3 stars
16
2 stars
14
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the professionalism and efficiency of technicians, with many noting good communication throughout the process.

Scheduling Issues

Several reviews highlighted problems with scheduling, including missed appointments and unresponsive customer service.

Workmanship Concerns

There were multiple complaints about the quality of work, including debris left in vehicles and improper installations.

Customer Service

Feedback indicated a mix of positive and negative experiences with customer service, with some customers feeling neglected or frustrated by communication issues.
  • DK
    Dave Klockzien
    2 days ago
    1.0
    Safelite repaired my windshield on a 2012 Civic. In the process the technician damaged my front fender and for ed the ps door aftwards. Now I have a damaged vehicle. The technician said he would have manager call me which never happened. I tried calling the local shop phone and AI answering put me to Safelite call center and eventually the warranty center. I explained what happened and they told me I would need to bring car to them. I told them I could not as my vehicle is not registered or insured at this time as I was selling it. I don't know why they need to see it as they won't be repairing body damage and the technician took pictures. They said a manager will come out and set an appt for today, Saturday. On Saturday morning A technician from SafeLite in Appleton Wi called and said he didn't know why he was coming out as he could not assist with vehicle damage. I said a manager was suppose to come out which I was informed none were working. He said he would have a manager call me Monday. Now the car continues to sit, unable to be sold and will likely take 3-4 weeks to be repaired and a lot more of my time. That's if they call! I've had great experience with Safelite in the past however this time was horrible and their contact numbers are designed so you cannot speak to anyone other than national call center. This it not customer service.
  • PK
    Pa Yiar Khang
    3 days ago
    5.0
    The process was really easy. I was able to call and get a quote and then later schedule an online appointment drop off my car and then pick it up. I received a phone call and a text message of when my car was ready. Overall they did a really nice job replacing my windshield.
  • BN
    Bonnie Nussbaum
    Dec 28, 2025
    5.0
    Service was timely and professional. Technician kept me informed throughout the process and she was very professional. I would recommend them to others.
  • RH
    Raquel Hensley
    Dec 27, 2025
    1.0
    Drove all the way up from Green Bay for a 4 pm appointment and the business was closed. Hours of operation are supposed to be 7:30 am-5 pm. Not sure what happened there, but needless to say, I'm not happy.
  • MH
    Mike Handel
    Dec 7, 2025
    3.0
    I thought there work was sloppy, and overpriced, They left small pieces of glass fragments in my vehicle on my dash which should have been removed. They also didn’t notice i had two boat launch stickers on the drivers side of the windshield which they failed to take off for me. The stickers will have to be replaced at my expense. Also, I had a windshield replaced on this same model about 2 years ago which was half the cost. They also left a tool in my vehicle which i noticed when i got home (20) miles away. I took the tool back and the guy acted like it was “no big deal”.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Appleton offer?

Safelite AutoGlass provides windshield repair and replacement, auto glass installation and repair, power window repair, and more with same-day service and insurance processing.

Where is Safelite AutoGlass located in Appleton?

The shop is located at 1619 W Wisconsin Ave, Appleton, WI 54914, United States.