Rob's Import Repair provides auto diagnostics, auto maintenance, auto repair, tires and wheels, domestic, Asian, and European services, and more in Appleton, WI.
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting excellent communication throughout the service process.
Quality of Work
Many reviews noted high-quality repairs and thorough inspections, with customers expressing satisfaction with the results and the professionalism of the technicians.
Trustworthiness
Rob's Import Repair is frequently described as honest and transparent, with customers appreciating the lack of upselling and the straightforward explanations of needed services.
Pricing Concerns
While many customers acknowledged the quality of service, some expressed concerns about pricing being on the higher side, particularly regarding diagnostic fees.
AA
Andre
2 days ago
1.0
Thorough inspection and documentation of repair, but am not happy with the warranty and expertise of their work. I brought my car in for transmission and driveshaft work and the noise that I heard from the rear of the car has not been fixed. After confrontation, I was told that the issue would have to be diagnosed again and wasn’t covered by their warranty. So basically I would have to pay all over for diagnosis and the repair again. Why would the issue have to be rediagnosed if I already brought it in for that in the first place? The worst of all is that there was work done to the driveshaft close to transmission, which wasn’t addressing the noise issue I heard from the rear at all. It’s my fault because I agreed to their proposed repairs and I should have not blindly trusted them.
TB
Teejay Bouressa
3 days ago
5.0
After bad experiences from other repair shops in the valley, Rob’s Import Repair was truly an amazing experience. Their customer service is top tier. As a young woman who does not know much about cars, they went through every single detail with me, gave recommendations, answered questions, and ensured I was making the best decision with my vehicle. They displayed the utmost kindness and patience. Honestly, I will never go anywhere else!!
MW
mr wood
Feb 25, 2026
5.0
The level of service I received is top notch. Rob’s Import Repair is the most thorough and reliable mechanic shop I have experienced. I am able to drive with peace of mind knowing my vehicle is well taken care of. I was impressed by the front pricing and total transparency.
HH
Heather
Feb 20, 2026
5.0
We take all our vehicles to Rob's. They are trustworthy and don't try to upsell you on services or product.
RW
Ryan Windorff
Jan 28, 2026
5.0
When my Volkswagen Atlas developed an unexpected issue, I called Rob's Import Repair, and they immediately told me to bring it right in so they could take a look. They fit us in quickly without any hassle, gave the car a thorough inspection, and provided a clear, detailed summary of exactly what was wrong and what needed to be done, no upsell, just honest and professional advice.
We scheduled the repair, and they delivered exactly as promised. The work was completed on time, the shop is clean and well-organized, and the entire team was friendly, knowledgeable, and a pleasure to deal with. They even provided a free loaner car, which made the whole process stress-free.
If you're looking for a reliable shop that specializes in imports (especially European), Rob's Import Repair is outstanding. Great people, great work, I'll definitely be back for future maintenance!
Frequently Asked Questions About Rob's Import Repair
What services does Rob's Import Repair provide?
Rob's Import Repair offers comprehensive automotive services including diagnostics, maintenance, brake work, engine and transmission repairs, electrical and hybrid vehicle services, diesel maintenance, air conditioning service, wheel alignments, and various other automotive repair needs.
Do you work on all makes and models?
While our name emphasizes imports, we service all vehicle makes and models, including domestic automobiles.
Where are you located?
Our repair shop is situated at 310 Allegiance Ct, Appleton, WI 54913.
What are your business hours?
We are open Monday through Thursday from 8:00 am to 5:00 pm, and on Friday from 8:00 am to 12:00 pm.
How do I schedule an appointment?
To schedule an appointment, please contact our shop at (920) 766-4000.
Do you accept walk-ins?
While we do accommodate walk-in customers, we recommend scheduling an appointment to ensure prompt service.
Do you offer financing?
We provide financing options for repairs that meet certain criteria.
Do you offer digital inspections?
We conduct all inspections digitally and provide the results to you via text message or email.
Do you offer pre-purchase inspections?
We offer pre-purchase inspection services to assist you in making informed decisions when buying a vehicle.
Do you offer after-hours drop-off or pick-up?
For your convenience, we provide options for after-hours vehicle drop-off and pick-up.
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Certified March 01, 2026Yext Knowledge Graph
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