Business Details
About
Auto Repair ShopAlternator RepairAuto Air Conditioning ServiceBrake ShopSmall Engine Repair ServiceTransmission Shop
Klug Family Repair LLC provides auto repair, tire replacement, auto diagnostics, performance upgrades, engine repair, transmission repair, and more in Appleton, WI.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
180 reviews
5 stars
173
4 stars2
3 stars0
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, noting that they felt treated like family.
Honesty and Transparency
Many reviews highlighted the shop's honesty in diagnosing issues and providing fair pricing without upselling unnecessary services.
Quality of Work
The quality of repairs was frequently commended, with customers reporting successful fixes and satisfaction with the work done.
Communication
Customers appreciated the excellent communication throughout the repair process, including timely updates and detailed explanations.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding specific repairs and customer service issues.
- KKKevin Kaczmarek4 days ago5.0Diagnosed problem with my car. very professional would take my vehicles back
- WJWilliam Schultz Jr.Jan 6, 20265.0I want to start off by saying that I have been to a dozen shops in the Appleton area, and there isn't one more trustworthy than Klug Family Repair LLC. I have been taken advantage of on so many different occasions, so it's been a real pain finding someone who not only does quality work, but is also trustworthy. My search is over. I would highly recommend them to anyone, for any type of automobile related maintenance or upgrades. I had them fix the exhaust leak issues I had on my 2004 VW Phaeton V88, and also inquired about making my car sound a little beefier than stock, without buying a full exhaust or spending too much, and the owner, Paul Klug, came up with a perfect solution that cost me less than $300, and has my car sounding like a damn Lamborghini! haha 😄 They have also worked on my Mercedes Sprinter 3500 box truck, so there range of knowledge and quality of work is worth giving them a try! Tell them Rambo sent you! ❤️✌️😊🇺🇸🌎
- BSBrent SetzkeDec 19, 20255.0Terrific work and I would highly recommend Klug any day!!
- GMGrant MuskevitschDec 11, 20255.0Had received a diagnosis that was going to cost thousands of dollars to repair. Brought it to Klug as a last resort from a recommendation and they were the only shop who actually cleaned the oil off under the car from a bad oil change and put dye in to VERIFY if there was any leaking. Turned out to just be a sloppy oil change to which they saved me thousands. They have earned a new customer and I will recommend them to everyone.
- SDSimeon DorseyOct 27, 20255.0Hard to find a shop willing to touch a Tesla, even though it was just suspension work, let alone willing to use customer supplied parts. They were quick, communicative and even got the job done for less than initially quoted. Will definitely trust in the future and recommend to others.
Frequently Asked Questions About Klug Family Repair LLC
What are the regular business hours of Klug Family Repair LLC?
Klug Family Repair LLC is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Sundays.
Is Klug Family Repair LLC open on Saturdays?
The business is open on Saturdays by appointment only.
What types of auto repair services does Klug Family Repair LLC offer?
They provide auto repair, brake services, diagnostics, performance upgrades, tire services, engine and transmission services, AC services, suspension and steering, and exhaust work.
Where is Klug Family Repair LLC located?
The shop is located at 300 North Lynndale Drive, Appleton, WI 54914, USA.
Does Klug Family Repair LLC accept credit card payments?
Yes, they accept various payment options including American Express, Apple Pay, Discover, Mastercard, Samsung Pay, Visa, as well as cash and checks.
Is Klug Family Repair LLC certified or associated with any professional organizations?
Yes, the business is ASE Certified, ensuring qualified and professional auto repair services.
Does Klug Family Repair LLC have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances, parking, and restrooms available for customers.
What nearby automotive services can I find around Klug Family Repair LLC?
Nearby options include Grand Chute Auto and Dent Solutions WI for additional auto repair needs, as well as CARQUEST Auto Parts for parts and tire services.
Are there any nearby places where I can handle shipping or deliveries while waiting for my vehicle?
Yes, the UPS Access Point location is nearby for courier and delivery services, which can be convenient while your vehicle is being serviced.
What local dining options are available near Klug Family Repair LLC if I want to grab a meal before or after my auto service?
Nearby restaurants include Dick and Joan's Supper Club, a steakhouse and American restaurant, and Dick And Joan's 220 Club, which offers seafood and lounge options.