AutoZone Auto Parts

4.3
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Richmond St in Appleton, WI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Appleton, WI or call us at (920) 380-9223.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
500 N Richmond St, Appleton, WI
54911, United States

Hours

Reviews

4.3
440 reviews
5 stars
267
4 stars
92
3 stars
42
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist customers with automotive issues, often going above and beyond to help.

Inconsistent Experience

Customers experienced varying levels of service quality, with some reporting excellent assistance while others faced long wait times or unhelpful interactions.

Product Availability

Many customers appreciated the availability of parts and products, noting that the store often had what they needed in stock.
  • JE
    John Ebel
    Dec 6, 2025
    5.0
    The young female employee that helped me on 12/6 around 9:30 AM at the Richmond St. location was absolutely amazing. She changed out our battery, did an alternator and system check and told us exactly what was wrong. I was impressed with her customer service, knowledge and friendliness. I'm sorry I didn't catch her name, but she was wonderful! Deb Ebel
  • LT
    Latrice Manns (Tree)
    Oct 30, 2025
    1.0
    The guy who installed my battery severed my positive wire. I have to take my car to the dealership just to get it fixed now. Shame smh. Idk how he did it but this is not acceptable. Location is Richmond before college.
  • JK
    Jason Kitkowski
    Oct 28, 2025
    5.0
    I lost power in my 03 Chevy 2500. Got it restarted and drove the 3 block over to AutoZone. I pulled the alternator and they tested that for me. Then they tested both batteries. Everything was good, and I wasn’t sure where to check next. Mark came out and helped me for nearly half an hour trace wires and test different possibilities. We needed up finding the issue, a bad connection, and got the 10 dollar part to fix it. The team over here was great, super helpful. A special thanks to Mark for his help, had me back on the road quickly, cheaply and the problem hasn’t happened since.
  • VV
    Victoria Vaj
    Oct 14, 2025
    5.0
    My driver's side headlight went out and I came in to get a new one. Mark helped me replace it with ease! Definitely recommend coming here if you're one of the less knowledgeable people like I am. The staff are friendly and helpful!
  • PV
    Peggy Vaubel
    Sep 24, 2025
    5.0
    Went to Richmond Street location and all employees were so nice and helpful. Preston helped me with my break light and even showed me how to do it! So glad I stopped in. Thanks!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Appleton, WI?

AutoZone Auto Parts in Appleton is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does this AutoZone location offer in-store pickup and same-day delivery?

Yes, AutoZone Auto Parts in Appleton offers both in-store pickup and same-day delivery services.