Business Details
About
Auto Repair ShopBrake ShopOil Change Service Station
Get top-notch auto repair services today at Emerald Car Care & Tire Center. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price. We will provide you with an easy-to-understand estimate before beginning any services. Ask us about options to keep auto repair costs low or upgrades to keep your car in top shape. We stand behind all of our work with a guarantee you can count on.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
312 reviews
5 stars
251
4 stars
17
3 stars4
2 stars
7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, professional, and communicative throughout the service process.
Quality of Work
Many reviews highlighted the thoroughness and quality of repairs, with customers feeling confident in the expertise of the technicians.
Transparency
Several customers appreciated the detailed explanations of repairs needed, including visual aids and itemized cost breakdowns.
Pricing
While many found the prices reasonable, some customers expressed concerns about unexpected charges and perceived high costs compared to competitors.
Trustworthiness
Emerald Car Care is frequently described as honest and reliable, with many customers returning for multiple services over the years.
- TRTige RothschillerNov 9, 20251.0Terrible! These guys asked for us to bring the truck in and they would quote us on breaks. They never disclosed the $180 inspection fee which they charged when we declining the job as their price doubled from the ball park quote giving on the phone. Then lied and said my Dad spit on an employee and they called the cops. Lol, I have met more ridiculous people in my life! Be ware, stay away from these clowns!! Even the cops laughed at them!! So sad!!
- DHDave HarderNov 9, 20255.0Very fast service, came in a needed a tire dismounted off the rim and they got on it right away and I was out the door in 5min, very friendly and fast!
- BRbob rothschillerNov 7, 20251.0Buyer beware of this car repair shop. I took my son‘s 2017 GMC Yukon there and had it inspected for new brakes. One hour later they called me and told me yes it needed rear brakes and they would be around $1800 for a rear brakes. I had a quote from Les Schwab in Yelm to do front and rear brakes for $1800 so I went there to pick up the Yukon and they charged me $179 just for an inspection which they did not disclose at the beginning.
- KSKaron StilesOct 15, 20255.0Everyone at Emerald Car Care and Tire Center were very helpful, polite, and understanding... They will now have my service all the time as needed... They provided great service... The price was even reasonable for all the work they did...
- MMMr.FreemanSep 25, 20255.0Good and fast service. Did a detailed check of the truck with the service that definitely helps. Had a rear window motor replacement by them.
Frequently Asked Questions About Emerald Car Care & Tire Center
What services does Emerald Car Care & Tire Center offer?
Emerald Car Care & Tire Center provides expert auto repair services including AC repair, transmission services, oil changes, brake services, wheel alignment, and auto tune-ups.
What are the operating hours of Emerald Car Care & Tire Center?
They are open Monday to Thursday from 8:00 AM to 6:00 PM, and on Friday from 8:00 AM to 5:00 PM. The shop is closed on Saturdays and Sundays.
Where is Emerald Car Care & Tire Center located?
The center is located at 10615 Bald Hill Rd SE, Yelm, WA 98597, United States.
How can I schedule a repair or maintenance appointment at Emerald Car Care & Tire Center?
You can schedule your appointment online at https://emeraldcarcare.com/schedule/ or call them at +1 360-458-1421.
Does Emerald Car Care & Tire Center accommodate customers with disabilities?
Yes, the center has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
What payment methods are accepted at Emerald Car Care & Tire Center?
They accept debit card payments and mobile NFC payments for customer convenience.
Is Emerald Car Care & Tire Center LGBTQ welcoming?
Yes, Emerald Car Care & Tire Center welcomes LGBTQ customers and ensures an inclusive environment.
What nearby gas stations can I visit before or after my service appointment?
Nearby gas stations include ARCO, Mobil, Chevron Station Yelm, and ampm, which provide convenient options for fueling your vehicle around your visit.
Are there any coffee shops near Emerald Car Care & Tire Center where I can wait or relax?
Yes, you can visit nearby coffee shops like Gravity Coffee, Blue Suede Espresso, Angel Espresso, Starbucks, and ampm Coffee Shop while your vehicle is serviced.
What other automotive services are available near Emerald Car Care & Tire Center?
Close by, you can find Yelm Glass Co for auto glass services and Brown’s Car Care for additional automotive repairs, as well as Walts Tire Factory for tire services.