AutoZone Auto Parts

4.3
479 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Yelm Ave E in Yelm, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Yelm, WA or call us at (360) 458-2880.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1208 Yelm Ave E, Yelm, WA
98597, United States

Hours

Reviews

4.3
479 reviews
5 stars
298
4 stars
97
3 stars
48
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported aggressive and rude behavior from certain employees.

Staff Knowledge

Several reviews highlighted the staff's knowledge and ability to assist customers effectively, with specific mentions of employees like Jack and Joey providing exceptional service.

Store Environment

The store is generally described as clean and well-organized, contributing to a positive shopping experience for many customers.

Product Availability

Customers noted that the store usually has the parts they need in stock, although there were instances of incorrect parts being provided.

Management Issues

Some reviews pointed out issues with management and employee behavior, suggesting a need for better oversight and training.
  • JR
    Judy Roberts
    Oct 26, 2025
    1.0
    came in to ask a question and the tall bigger old white dude with grey/white hair and glasses made misogynistic comments and was aggressive and barking at us. This was the most disgusting experience I've ever had at an auto zone. i don't remember his name but this was borderline unlawful behavior regarding harassment and as a law student I will be following up with management to address this. There is no reason why someone asking a question should be dehumanized for an employee's pleasure. I felt unsafe and uncomfortable and even the younger dude who was mopping the floor there noticed. shame on you autozone for allowing this behavior to fly in your store. what a predatory and sick experience.
  • DR
    Debi Rosell
    Aug 13, 2025
    1.0
    Horrible customer service. Unfriendly staff. One star is actually generous
  • VA
    Vince Abbott
    Aug 5, 2025
    5.0
    Staff is always very helpful and understanding
  • JD
    Josie Davidson
    Jun 3, 2025
    5.0
    Staff is always friendly and helpful. When training if an error is made they go above and beyond to make it right. Thank you autozone!
  • TH
    Terena Himpel
    Jun 1, 2025
    5.0
    Great AutoZone. Always helpful. Great service. Even out a simple part in my car for me

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Yelm, WA?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Yelm?

AutoZone Auto Parts is located at 1208 Yelm Ave E, Yelm, WA 98597, USA.