Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Yelm Ave E in Yelm, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Yelm, WA or call us at (360) 458-2880.
Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported aggressive and rude behavior from certain employees.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist customers effectively, with specific mentions of employees like Jack and Joey providing exceptional service.
Store Environment
The store is generally described as clean and well-organized, contributing to a positive shopping experience for many customers.
Product Availability
Customers noted that the store usually has the parts they need in stock, although there were instances of incorrect parts being provided.
Management Issues
Some reviews pointed out issues with management and employee behavior, suggesting a need for better oversight and training.
JR
Judy Roberts
Oct 26, 2025
1.0
came in to ask a question and the tall bigger old white dude with grey/white hair and glasses made misogynistic comments and was aggressive and barking at us. This was the most disgusting experience I've ever had at an auto zone. i don't remember his name but this was borderline unlawful behavior regarding harassment and as a law student I will be following up with management to address this. There is no reason why someone asking a question should be dehumanized for an employee's pleasure. I felt unsafe and uncomfortable and even the younger dude who was mopping the floor there noticed. shame on you autozone for allowing this behavior to fly in your store. what a predatory and sick experience.
DR
Debi Rosell
Aug 13, 2025
1.0
Horrible customer service. Unfriendly staff. One star is actually generous
VA
Vince Abbott
Aug 5, 2025
5.0
Staff is always very helpful and understanding
JD
Josie Davidson
Jun 3, 2025
5.0
Staff is always friendly and helpful. When training if an error is made they go above and beyond to make it right. Thank you autozone!
TH
Terena Himpel
Jun 1, 2025
5.0
Great AutoZone. Always helpful. Great service. Even out a simple part in my car for me
What types of products are available at AutoZone Auto Parts in Yelm?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact AutoZone Auto Parts in Yelm?
You can call them at (360) 458-2880 or email customer.service@autozone.com for inquiries.
Are there food options near AutoZone Yelm?
Yes, nearby there are several fast food and restaurant options including Subway, Kinja Japanese Restaurant, Quiznos, KFC, and Taco Bell where you can grab a meal before or after your visit.
What nearby places offer fitness and wellness services near AutoZone in Yelm?
Nearby you can find Anytime Fitness Yelm for gym and fitness, and The Knot Warrior Massage and Wellness for spa and holistic services.
Are there any entertainment or leisure options close to AutoZone Yelm?
Yes, Quark and Odo's escape rooms provide amusement and social activities near the store.
What other essential services are located near AutoZone Auto Parts in Yelm?
Nearby services include Yelm Travel for travel needs, Breckan Law PLLC for legal services, T-Mobile for mobile phones, Allstate Insurance, Wells Fargo bank branches, Hair Inc beauty salon, and Cascade Open Road Driving School.