Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Yakima.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
144 reviews
5 stars
119
4 stars
15
3 stars2
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, with several specific employees being highlighted for their excellent service.
Service Quality
While some customers reported positive experiences with quick and thorough service, others expressed concerns about the quality of work, including incomplete services and potential damage to vehicles.
Pricing Concerns
Several reviews mentioned that while the service was generally fast and convenient, some customers felt the prices were high, especially when upselling additional services.
Mixed Experiences
There are contrasting experiences reported, with some customers having long-standing positive relationships with the business, while others had significant issues leading to dissatisfaction.
- ALAlyssa LongeeJan 6, 20265.0Thank you Francisco, Alex and Aaron for a quick and efficient oil change! My car felt smoother after and I felt confident a good job was done.
- NLNola LongacreJan 5, 20265.0Suuuuuper nice and helpful! High energy, great teamwork, awesome customer service. Highly recommend
- RFRich FearrJan 5, 20265.0This spot is the best I’ve taken my car to. I recommend them to all my friends. They do great work, very efficient, they explain everything to you in an easily understandable way, and are always so polite. Francisco and the crew did yet another amazing job today. Thank you!
- RBrosalin barajasDec 29, 20255.0Francisco is awesome at customer service and really knows his stuff. Alex and Aaron were super quick and efficient with the maintenance on our vehicle.
- DMDL Bloodhounds MantrailingDec 21, 20251.0Do NOT go to this location! I HAVE TRIED THIS LOCATION TWICE ON 72ND, The first experience the technicians did not close my hood. I left in the lovely windy Yakima weather and drove out in traffic and my hood flipped up. I could've gotten seriously injured and possibly injured someone else OR KILLED. I called back and they were barely apologetic. I asked to speak to a manager they said the manager would call me back and guess what, no one ever did! I did not go to this location for years, but in a hurry today I decided to give them a try in case the staff has improved. I came in with a low left front tire which is clearly easy to see, but my truck also prompting me about it. I asked them to make sure and air up my tires. They did not. I also noticed the oil change seem to be performed faster than any service I've ever had. I did not hear any communication with anyone Below my truck the way you normally do, and the amount of oil they put in took literally two seconds. I believe they only topped off the oil and sent me packing--it was performed in about four minutes total from my parking in the bay. As I drove away I realized they did not air up the tires for sure and was questioning if the service was even performed after I paid $125. When I called I asked to speak to the manager-- who was involved in my service--and he said that the technician stated in my vehicle report that he aired up my tires. This is an absolute lie. I still have the exact same low left front tire, and the vehicle prompting me that my tires need air!!! So if they're willing to lie about something I could visually watch them perform or not perform, why would I believe they actually changed my oil? The amount of time spent on my vehicle does not even seem long enough to allow the oil to drain from the pan. I will be calling customer care first thing Monday. I got completely ripped off!!! GO TO A DIFFERENT OIL CHANGE PLACE!!! I would give NO stars if I could. This is just terrible BOTH experiences with this location! STAY AWAY!!!!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Yakima offer?
Valvoline Instant Oil Change offers quick, easy, and trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Yakima?
It is located at 414 South 72nd Avenue, Yakima, WA 98908, USA.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday, 8:00 AM to 7:00 PM; Saturday, 8:00 AM to 6:00 PM; Sunday, 9:00 AM to 4:00 PM. The business is closed on holidays like November 27, 2025, and December 25, 2025.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Yakima?
No, appointments are not required; you can visit anytime during business hours for service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Can I stay in my car during the oil change service at Valvoline Instant Oil Change?
Yes, the service includes 15-minute stay-in-your-car oil changes for your convenience and safety.
Is there a gas station nearby Valvoline Instant Oil Change in Yakima?
Yes, nearby gas stations include Shell, Auto Spa, and AutoSpa Central Washington, which also offer detailing and automotive repair services.
Where can I grab a meal before or after visiting Valvoline Instant Oil Change?
Nearby dining options include Captain Crab & Ramen for seafood and Japanese cuisine, Domino's Pizza for pizza and chicken, and Subway for sandwiches.
Are there convenient places for shopping or financial services near Valvoline Instant Oil Change?
Yes, nearby options include Huckleberry's Natural Market for groceries, The UPS Store 6788 for shipping and printing, and financial services like Edward Jones and LibertyX Bitcoin ATM.
Do nearby businesses offer complementary services to car maintenance near Valvoline Instant Oil Change?
Yes, nearby businesses like Refrigerant Inc for HVAC services, Blue Rhino Propane Exchange, and multiple auto detailers and gas stations provide complementary automotive and related services.