AutoZone Auto Parts

4.2
363 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Springwater Road in Wenatchee, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wenatchee, WA or call us at (509) 662-7967.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1035 Springwater Rd, Wenatchee, WA
98801, United States

Hours

Reviews

4.2
363 reviews
5 stars
207
4 stars
87
3 stars
26
2 stars
17
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and lack of assistance.

Product Availability

Customers frequently noted that the store has a good selection of parts and often has what they need, although there were instances of incorrect stock information.

Management Issues

Several reviews highlighted issues with management and employee performance, indicating a need for better oversight and training.

Installation Assistance

Many customers appreciated the assistance with installations, such as wiper blades and batteries, which enhanced their overall experience.

Return Policy

The return policy received criticism for being cumbersome and outdated, leading to frustration among customers.
  • PP
    Paul
    Nov 21, 2025
    1.0
    Terrible manager and employees that do not have people skills. I walked in the store and was shopping and no employees on the floor. I had to find someone that was behind the counter too busy with his work and ask him where to find some push pins and he told me where they were. I went to the checkout to pay. There was now nobody on the sales floor!! I waited and finally an employee came in the store with a couple of people. He walked by me, said nothing, then walked by me again and said he would be with me. But he started helping the people that walked in the store. I was before them and he helped them. Then the manager walked past me, said nothing to me. He walked past me again and I said to him, are you going to check me out or what? He said it would me a minute. I said I don't have any time left. I dropped the nuts and bolts on the counter and walked out of the store. If a Regional Manager reads this complaint, you should be aware that you have bad management at this location and you should be there. If you have the time?? I went across the street to BiMart, found friendly employees and the product I needed. Next time I need auto parts, I will shop O'Reillys!!
  • DS
    Deborah Simon
    Oct 20, 2025
    5.0
    Very helpful
  • BP
    Bobbie Austin (ABC Pros)
    Oct 19, 2025
    5.0
    I love that they assist with installing your wiper blades!!
  • LR
    Lillie Romero
    Oct 17, 2025
    4.0
    Plenty and close
  • JL
    Jorge Cruz Lopez
    Oct 1, 2025
    5.0
    Excelente servicio y atención Visite el lugar para buscar una refacción la cual tenía q ser por pedido, pero la atención y alluda que me dieron fue increíble!! Le agradezco muchísimo la ayuda al joven que me atendió solo que no recuerdo su nombre Es alto,.delgado y hermoso. Que fue lo que más me gustó de auto zone Fue la atención del joven y obvio el igual, puesto q es hermoso!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

Are there different operating hours on weekends at AutoZone Auto Parts?

Yes, on Saturdays the store is open from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 7:00 PM.