Valvoline Instant Oil Change

4.2
696 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Vancouver.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
6302 N. E. Highway 99, Vancouver, WA
98665, United States

Hours

Reviews

4.2
696 reviews
5 stars
449
4 stars
105
3 stars
32
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Efficiency

While some reviews noted quick service, others reported long wait times and disorganization during busy periods.

Quality of Work

Several customers expressed concerns about the quality of service, including issues with oil changes and other repairs that led to further problems.

Communication

Customers appreciated clear communication regarding services needed and pricing, but some felt there was a lack of transparency or accountability in certain situations.

Pricing

Feedback indicated that while some found the prices fair, others felt they were too high, especially for synthetic oil changes.
  • AM
    Andrea Mears
    1 day ago
    5.0
    I’ve never been to a Valvoline before, I loved that you didn’t have to leave your vehicle during the change. It was super quick service. And when they didn’t have the correct filter for my car, they immediately got it and within reasonable time put it in! I will definitely be coming back again.
  • JF
    Jessica French
    4 days ago
    1.0
    I used a $10 off coupon, which should have brought my total down but they added an extra quart of oil without telling me and added $10.99 back onto the bill. Not only that, but they wrote on my receipt that I had a severe oil leak, again not telling me, but a mechanic told me this is not the case.
  • AC
    Alexandra Chayce
    Oct 31, 2025
    5.0
    Don and Gabe were very friendly and helpful. Service was quick and efficient - much appreciated!
  • OF
    OSO Fresh
    Oct 30, 2025
    5.0
    This afternoon, I visited, and Vincent praised my vehicle, even though it was somewhat worn. I told him I needed all fluids changed based on my mechanic's report. He assured me all necessary services could be provided and asked if I could use my app for discounts. We arranged to have it serviced. He also explained his knowledge about love cards. Thanks to everyone at Hazeldale Valvoline for making it a great experience. I plan to return with my other vehicle, a 1995 two-door GNC Yukon. Thanks to Vincent, Tariq and the rest f the crew
  • NG
    Natalya G
    Oct 9, 2025
    3.0
    This spot is very convenient for me and an oil change is an oil change and the workers are always pleasant. But, I have been coming to them for several years and even though it's never the same technicians or staff, they never check and top off all the items they advertise. I saw my coolant was 1.5inches below the minimum before I came in. When they printed my receipt, it said they topped off my window washer fluid but that the coolant was checked and was okay. As someone who doesn't know what they are doing, it is so nice to come in twice a year, get reminders for services needed based on manufacturer recommendations, and have everything topped off since I don't know how to do all of that. To think I trusted them to check and top off my coolant for me means that I don't check, and that my car will have problems due to something they told me they checked. It's very frustrating. And I've noticed every time that some item is marked off as checked that they don't check. When I asked them to make sure to top off my coolant today.. after I had gotten my receipt that showed it was checked.. they told me they saw it was low but the color looked wrong so they figured theirs wouldn't be compatible. That's cool and all, but TELL ME "Hey your coolant is low but ours might not be compatible". And guess what, I got my coolant refilled with them (a $200 flush and refill service) prior to this.. so it was their fluid to begin with.. it's just so annoying. You don't need to do all these things for free for me.. except that you advertised it as part of the price and you MARKED it as checked and fine. That feels like more than negligence, but like company policy with how much this happens.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Vancouver?

Valvoline Instant Oil Change provides quick, trusted preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and other maintenance solutions for all vehicle types in Vancouver.

Where is Valvoline Instant Oil Change located in Vancouver?

Valvoline Instant Oil Change is located at 6302 N. E. Highway 99, Vancouver, WA 98665, US.