Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Vancouver.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
578 reviews
5 stars
401
4 stars
65
3 stars
26
2 stars
23
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, helpful, and knowledgeable staff, highlighting their professionalism and willingness to assist without being pushy.
Efficiency
Several reviews noted the quick service and minimal wait times, with many customers appreciating the fast turnaround for oil changes.
Service Quality
While many customers reported positive experiences, there were also complaints about mistakes made during service, such as overfilling oil and not tightening drain plugs, leading to concerns about service quality.
Upselling Concerns
Some customers expressed frustration with upselling tactics, feeling pressured to purchase additional services or products.
Mixed Experiences
Overall, while many customers had positive experiences, there were notable instances of dissatisfaction, particularly regarding service errors and lack of accountability.
- CACaitlin Alton3 days ago5.0This is the only place I come to for an oil change! The technicians are so nice, thorough and they go over everything my car my need. I love this location and will keep coming here for all my car needs! They help me with light replacements, checking my tires and advising of recommended services! Truly the best!
- MWMo Wise4 days ago4.0Can be a long wait sometimes but very professional and courteous. $290 for synthetic oil change and transfer case service but that's to be expected these day's.
- KKKrystalJan 4, 20265.0I hate going into shops especially the dealer ships (many reasons especially being a woman) but here I get to stay in my car and they're super friendly and not pushy on getting you to buy things that are uneeeed for my car and answered my questions politely. Javier was one of my guys and was patient, friendly and went out of his way for me. the rest of the crew who also amazing! Ryan, Jesse & Addian (I think I got everyone who worked on my car that day. Thank you for doing your job with car and efficency.
- PNPatrick NovacekDec 17, 20251.0The service techs were nice, but the whole reason I waited 40 minutes was because I also needed to get my fog light replaced. The service tech said he could replace it, but the manager, Melissa, refused to let him do it because she had improperly done one before and was afraid of “melting the light”. It’s a lightbulb, not rocket science. Shoutout to the techs for being cool though. First bad Valvoline experience.
- NBNatalie BryantDec 8, 20255.0I had such an incredible experience at this Valvoline location on Gear Street in Vancouver, WA, that I just have to share! From the moment I arrived, William greeted me with kindness and a smile. He immediately looked into replacing my lightbulbs and made sure the cost was as minimal as possible. He even checked in during the process, and at one point was singing, which honestly helped put me at ease. Next, Danielle (Lead Technician) was absolutely wonderful. She was informative without being pushy, explained everything clearly, and even changed my son’s older vehicle lightbulbs for me. I already had the bulbs but didn’t know how to install them, and she took the time (and it did take time!) and did it for a very reasonable fee. She also went the extra mile by searching online and helping me find a better coupon on their website, saving me even more money, which was so thoughtful and appreciated. Javier wrapped up my visit and again, was extremely kind, thorough, and not pushy at all. Everyone communicated respectfully and honestly, which I really appreciated as someone who doesn’t always know what I’m looking at under the hood. Let me also say this: over the last year I’ve been to multiple Valvoline locations in the area and was honestly ready to give up on the company entirely due to mistakes and oversights at other stores (loose caps, missing caps, oil everywhere… just a mess). I was hesitant to even go again, but the positive reviews for this location convinced me to try one more time and I am SO glad I did! Every single review about the customer service here is TRUE. I even made sure to call out and personally thank the manager, Adrian, for having such a wonderful team and such high standards. As a single woman, it can sometimes feel intimidating or like you’re being taken advantage of in car situations. Here, I felt heard, supported, respected, and genuinely helped not upsold. I will absolutely continue coming to THIS location from now on, as long as this wonderful team is here. Thank you all so much for your kindness, knowledge, and efficiency. In a world that feels heavy sometimes, it was such a gift to experience genuine kindness and care. 🌟🙏 *Also dog friendly* Highly, highly recommend!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Vancouver offer?
Valvoline Instant Oil Change provides quick, stay-in-your-car 15-minute oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Vancouver?
The business is open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 8:00 AM to 5:00 PM. It is closed on major holidays like November 27, 2025 and December 25, 2025.
Is an appointment required to get service at Valvoline Instant Oil Change in Vancouver?
No, appointments are not required; you can visit anytime during operating hours and receive service.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Vancouver?
It is located at 5800 N. E. Gher Road, Vancouver, WA 98662, USA, in the Orchards area.
How can I contact Valvoline Instant Oil Change in Vancouver?
You can call the main phone number at +1 360-944-7777 or the alternate phone at +1 800-327-8242.
Are there nearby automotive service providers to Valvoline Instant Oil Change?
Yes, nearby automotive services include Oil Can Henry's - Vancouver (Orchards), Midas Vancouver (tire shop and automotive), and MotoLux Collision Center (auto body shop).
What places can I visit near Valvoline Instant Oil Change for food or coffee?
Near the oil change location, you can find places like Subway for sandwiches, Burgerville for burgers, Shen Chang Restaurant for Chinese cuisine, and Gold Cup Coffee House for coffee and smoothies.
If I want some beauty or grooming services near Valvoline Instant Oil Change, where can I go?
Nearby beauty and grooming options include Hot Nails (nail salon and beauty supplies), Lush Hair Salon, Kings Barber Shop, Star Nails, Fantasy Cuts and Colors, and Beyond The Arch Wax for waxing services.
Are there any insurance agencies near Valvoline Instant Oil Change?
Yes, you can find several insurance agencies nearby including Farmers Insurance - Ryan Brown, Farmers Insurance - Bradley Peru, Columbia Vancouver Insurance, Becky Willey Agency, and Vern Fonk Insurance.