Customer Service
Many customers praised the staff, particularly Olivia, for being friendly, helpful, and efficient in handling rentals and insurance issues.
Rental Experience
Overall, customers reported a smooth and quick rental process, with many highlighting the cleanliness and condition of the vehicles.
Management Issues
Some reviews indicated problems with management, particularly regarding communication and handling of customer complaints, leading to negative experiences for a few customers.
Vehicle Quality
While many customers were satisfied with the vehicles, there were complaints about dirty cars and maintenance issues at certain locations.