Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Vancouver #6199 in Vancouver, WA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Vancouver, WA or call us at (360) 975-6790.
Many customers praised the helpfulness and knowledge of staff, with specific mentions of employees like Mitch, Shelby, and Vincent for their exceptional service.
Store Cleanliness
The store is frequently noted as clean and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While many reviews highlight great service, there are also reports of inconsistent customer service, with some employees being unhelpful or rude.
Product Availability
Customers generally found the store well-stocked with the parts they needed, although there were instances of incorrect items being sold.
Return Policy Issues
Several customers expressed frustration with the return policy, particularly regarding specific items like chains, which led to dissatisfaction.
DB
don b.
6 days ago
5.0
Great Zone… even put on my wipers in the stormy rain… good guys.
JB
John Bales
Nov 12, 2025
5.0
My daughter and I bought a replacement battery for her car here and received excellent service. The gentleman who helped us -- I think he was the manager -- was low key, helpful, and straightforward with us. My favorite thing was that my daughter was the customer, and he spoke directly to her rather than assuming her dad was the one to talk to.
He installed the battery, including the gel to prevent corrosion on the terminals, and we were out of there in maybe 15 or 20 minutes. This is where I'm going to get my auto parts from now on!
EJ
Erica Jordan
Oct 8, 2025
5.0
Vincent was extremely helpful and knowledgeable helping me with my 2020 Nissan Altima, he went above and beyond to assure me that I didn't need a new battery when he could have easily told me I did need one. The integrity of AutoZone is very much appreciated, having employees like Vincent makes me trust and continue to be a customer to AutoZone. I purchased some fob batteries which were the main problem! So relieved and so thankful for the service I received.
DG
Das G
Aug 14, 2025
1.0
Horrible customer service like other folks have mentioned. I asked for a specific fuse part, they pointed me at the isle. I couldn’t find it so asked for help again. They said it’s there. Finally after 15mins the short white manager dude came and found an empty spot when the fuse used to be.
Also, they will pull every possible BS not to issue you a refund. Very rude if you don’t have the receipt even u have the debit card and tied to ur business account. I just closed my account there and moved to O’rilley across the street.
TM
Thomas Maas
Jul 21, 2025
5.0
Staff is always helpful, not pushy, very knowledgeable, a clean and well organized store.