Frank’s Point S

4.5
271 reviews

About

Tire ShopOil Change Service StationAuto Repair Shop

Location

Frank’s Point S
2612 Main St, Union Gap, WA
98903, United States

Hours

Reviews

4.5
271 reviews
5 stars
209
4 stars
32
3 stars
6
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, noting exceptional service and a welcoming atmosphere.

Quick Repairs

Many reviews highlighted the fast service, with customers often getting in and out quickly, even during busy times.

Honesty and Integrity

Several customers appreciated the honest assessments and repairs, with many noting that they were not charged for unnecessary services.

Mixed Experiences

While most feedback was positive, some customers reported issues with pricing discrepancies and service quality, particularly regarding alignments.
  • MW
    Mike White
    Jan 3, 2026
    1.0
    Look we took an inclosed snowmobile trailer into there store told them to replace the tires and to check the brakes and to let us know how they looked that was it they took it upon there selfs and replaced the brakes with out contacting us chargerd an outrageous price so money is a bit tight right now and we took two weeks to pay the bill but we did so mr Brian Frank took the trailer and hid it from us and told us well when you see your trailer back here that means you can have it back so I've given them 12 hours to return my trailer or I'm going to prosecute them to the fullest of the law end of story
  • CF
    Chris Freisz
    Dec 24, 2025
    5.0
    This Christmas Eve I got a double puncture from a nail that left me high and dry before traveling to see family for the holidays. Les Schwab told me my 4 month old tire was unfixable and needed to buy 2 new tires from them. Instead of caving in I took my truck to Frank’s Tire. Frank’s staff stayed 45 minutes after closing on Christmas Eve to get me back on the road. Highly recommend giving them their business, I know I won’t spend a dollar elsewhere moving forward. Thank you Brian and Kevin!
  • KC
    Karen Clifton
    Nov 29, 2025
    5.0
    So yesterday I was at a mini-mart on Main Street in Union Gap, trying put air in my tires. I couldn't read the tiny screen on the credit card pad with the sun shining on it. I fumbled around with it for several minutes when I heard a man's voice calling out "bring it over here". When I finally looked up I noticed it was a man all the way across Main Street at Frank's Point S, waving and telling me to bring my car over and he'd help me out. So I drove across the street and Junior guided me into a parking spot. He proceeded to fill all of my tires....for free! No strings, no sales pitch - just an awesome act of kindness for an older woman in need. Thank you again Junior, and thank you Frank's Tires for hiring good people like Junior, and allowing them to do small, yet important services for free, for people in need ❤️
  • BC
    Billie & Jonathan Collins
    Aug 15, 2025
    5.0
    While on vacation, caught a screw in my truck's tire. Leaking fast on the freeway. Found the nearest tire shop which happened to be Frank's Point S. We got there with less about 20 psi left. They immediately cleared a bay and got to work on the tire repair. In about a half an hour, we were back on the road and free of charge. Awesome service. Stress free despite the near emergency. Professional attitude brought piece of mind. Chill staff made the experience welcoming.
  • DD
    Debra Dexter
    Aug 5, 2025
    5.0
    Here is a business that still believes in stiving for excellent customer service.and making sure everyone leaves happy. Frank's Tires works really hard to make sure they're customers leave completely satisfied. Frank's Tires is honest, when I came in thinking this was my problem, they let me know it was something else. They even went as far as showing me what the actual issue was. You don't find a lot of businesses now a days that still believe in this type of customer service. You always feel like you are family and are important.

Frequently Asked Questions About Frank’s Point S

What services does Frank’s Point S offer?

Frank’s Point S provides tire services, oil changes, and auto repair.

Where is Frank’s Point S located?

It is located at 2612 Main St, Union Gap, WA 98903, USA.