Toyota of Olympia

Reviews

• RF

  Robert Flores

  4 days ago
  5.0
  I have been working with Taron B at Toyota for about a year. I went back in forth between the new Land Cruiser and new 4 Runner. Taron took the time sharing his knowledge and expertise of both the differences of each make and model, their packages and features. He was patient with my decision making. I never felt rushed or pressured. I would highly recommend anyone to work with Taron if they want quality customer service at the center of their buying experience. That said, I decided to buy a 2026 4 Runner TRD Sport Premium in the color Underground. I love this color, it changes depending on the lighting. This is my first 4 Runner since my white 2nd Gen I had im HS and let me tell you, I LOVE driving this thing. Wish it came with steps but I bought the black tubes and they look great on the Sport model. Overall, I am highly satisfied with my experience and love my new ride. Glad to be back in the 4 Runner family and for Taron in helping make it happen. Can't wait till my next one!!!
• LL

  Lorraine

  5 days ago
  1.0
  Came in to look at vehicles and the guy who originally 'helped' us, left us high and dry. Really speaks to their customer service. I'd recommend Titus-Will Chevrolet over these people. They clearly don't care about establishing a good rapport with potential customers.
• GM

  Graham mcfarland

  Apr 23, 2026
  5.0
  Tony the check in service representative went out of his way to help solve the issues with the car and suggested problem solving so this situation doesn’t happen again. On the second day prior to Tony arriving I was directed to another representative for about five minutes he was probably the rudest person I’ve ever met at Toyota if I ever have to deal with him in the future I’ll turn around and go elsewhere
• BN

  Bryan Nelson

  Apr 13, 2026
  5.0
  We just purchased another new car from Toyota of Olympia. Trey was a terrific sales rep. who pointed us to a vehicle we had not considered previously. It is a much better fit for our long-term needs with all of the features both my wife and I were looking for. The Finance Manager, Lonnie, made the task of signing all of the sales/licensing forms one of the most pleasant experiences we have ever had in purchasing cars and pickups. Everyone on staff was friendly and with their excellent service department, this dealership is a top-tier leader in custom-focused sales and services. We will continue to rely on Toyota of Olympia to meet our vehicle needs in the future.
• JW

  James Woodside

  Apr 12, 2026
  1.0
  I was prepared to purchase 2006 Lexus Gx470 from Derek with no questions asked. I was specifically told the car was heading to detailing and that I should wait for it to come out before he reaches out. I followed those instructions, only to find out the car was sold the very next day without so much as a phone call or an opportunity to place a deposit. ​As someone who was ready to be a straightforward buyer, I’m disappointed by the lack of professional courtesy and transparency. I would have appreciated the chance to secure the vehicle rather than being told to wait while it was sold out from under me. I’m still interested in doing business here in the future, but this experience has definitely shaken my trust in their sales process especially since no apologie was made.