Toyota of Olympia

Reviews

• AR

  Andrew Ruff

  3 days ago
  1.0
  I went to Toyota of Olympia with my wife and daughter shopping for a SUV, my goal was to get a quote so I could compare with other SUVs. I was greeted by a salesman named Tony, who started talking about the RAV4 and a couple more models. I told him that my wife would be the primary driver, and he basically looks at me and says what models “females” like to get so it’s easier for them to park (not a good start). Then after showing me a couple SUVs he asked me if I was “good to go” to get a RAV4, I said no and was looking for a quote, then he just tells me to come back when I was ready and leaves me. So, just garbage customer service, needless to say I will never buy a Toyota because of that service.
• AV

  Anthony Varela

  4 days ago
  5.0
  Wanted to add a quick update. We purchased this 2020 Mini Cooper for our daughter. She absolutely loves it. The team at Toyota of Olympia was phenomenal. After purchasing there was a small issue with the Electronic Parking Brake Switch. The team took care of it quickly and were just awesome. They didn't have to fix it, but they went out of their way to make sure the car was in perfect shape for our daughter. Special thanks to Mafi. He is a man of his word and exceptional to work with. We will 100% work with the team again on our next vehicle purchase. Lucky to have them close by.
• CA

  cade ashton

  Jan 6, 2026
  5.0
  I have a 2024 Tacoma and reaching my 40,000 mile mark. I have called twice to the service scheduling desk and not one person could tell me what exactly the 40,000 mile maintenance the car needed. Extremely frustrating how unknowledgeable they were for working at a service desk. I almost went to another shop, due to feeling like I cant trust Toyota. luckily Someone had Jacob Lambert contact me and he saved the day. By explaining and changing my service appointment to what my truck actually needed. Wish I could only deal with him here on out. Thank you Jacob!
• ST

  Shelby Tuma

  Jan 4, 2026
  5.0
  I honestly can’t recommend Deion and Francisco more!! It was my first time buying from a dealership and they made the process so easy and worked with my budget. Deion was so good at listening to what I needed and found the perfect car for me! Francisco helped me pick out add-ons for my car which I would have wanted anyway (but with how busy life gets, I probably would have put it off) so getting it all through the dealership was perfect for me! Coming from sales myself, I really appreciated how upfront they were about everything and that they checked in with me throughout the process so I never felt forgotten. They even stayed late for me and were so kind from beginning to end (thank you so much guys)!! I feel very confident in my purchase, so definitely ask for Deion and Francisco if you go here!
• PJ

  Patty Johnson

  Dec 22, 2025
  4.0
  We were on a journey to find the right car for our family. We came into the dealership without an appointment, simply wanting to look at the 4Runner. We were initially greeted by a gentleman who was already assisting another client, which didn’t leave the best first impression. It just screamed greedy used car salesman. Shortly after, we were greeted by Elo—and that completely changed our experience. We explained that we were in the early stages of our search and deciding between a 4Runner and a Bronco. She was kind, attentive, relaxed, and informative without ever being pushy. Over the next two to three weeks, as we visited several dealerships, Elo remained in consistent contact with us. Eventually, we found ourselves back at Toyota test-driving the 4Runner again, and that’s when we realized the Toyota 4Runner was most likely the right choice for us. Elo and I worked closely together, going back and forth on pricing and answering all of my questions. Once I felt comfortable with both the vehicle and the price point (which we all know sales representatives don’t fully control), we confidently said yes. There were a few hiccups along the way, but ultimately Toyota—and especially Elo—made everything right. We are extremely happy with our 2026 Toyota 4Runner, and Elo is a big reason the process ended as smoothly as it did. I absolutely dislike the aggressive, cheesy sales tactics often associated with car sales, and it was clear from the beginning that Elo genuinely wanted to provide us with the right car and a great experience. That made all the difference. I truly hope her journey with Toyota continues to flourish and that she finds a long, rewarding career, whether in car sales or wherever life takes her.

Frequently Asked Questions About Toyota of Olympia