Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTruck Repair ShopOil Change Service Station
Since 1989, Total Performance has been focused on providing high-quality automotive services for motorists all over Tacoma, Washington. We started by taking our efforts on the road and bringing our expertise right to our customers. Today, we operate out of a large, state-of-the-art facility with the equipment necessary to service all makes and models.
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
163 reviews
5 stars
150
4 stars
6
3 stars0
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and honest service provided by the staff.
Honesty and Transparency
Many reviews highlighted the shop's integrity, with customers appreciating the honest assessments and fair pricing.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and diagnostics, often noting thoroughness and attention to detail.
Value for Money
Several customers mentioned that the pricing was reasonable compared to other shops, with many feeling they received good value for the services rendered.
Communication
Customers appreciated the clear communication regarding repairs, costs, and updates throughout the service process.
- LDLaurie DeccioDec 17, 20255.0Cant say enough great things about this shop. Had my 4runner taken to another shop where I was told I had $4000 worth of things that needed immidiate attention, so i came to Total Performance for a 2nd opinion and had an actual honest inspection. The repairs in question werent as dire as I was told they were and they only recommended 2 things I could take care of, when I have time to do them. Also, id like to note, they charged me $90 for a pre-purchase inspection, which goes over everything and most other shops i called were $250 or more. Just due to the honesty, transparency, great customer service and cost, I wont be going anywhere else for any and all future work on my truck. Highly, highly recommend!!
- JVJosue VasquezOct 3, 20255.0Incredible Service and nice place overall!
- JBJoe BoehmeJan 25, 20245.0Everyone was friendly and they did what I asked and charged me a little less than what they quoted me.
- NENick EhrenheimOct 18, 20185.0I have been coming to Total Performance for some time now and the staff here are very professional and I would recommend this shop to anybody including family members of mine. All i wanted to know after an oil change was what I had on the vehicle that could also be looked at, they then did a full inspections and told me my options without the pressure of buying any further service with them. I will continue to bring all my vehicle needs to this shop due to their excellent service!
Frequently Asked Questions About Total Performance
What types of automotive services does Total Performance offer?
Total Performance provides high-quality automotive services including repairs, brake services, oil changes, transmission work, diesel engine repairs, air conditioning service, radiator repairs, and tune-ups for all makes and models.
Where is Total Performance located?
Total Performance is located at 5635 South Tacoma Way, Suite A, Tacoma, WA 98409, USA.
What are the business hours of Total Performance?
The shop is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Total Performance accessible for customers with disabilities?
Yes, Total Performance has wheelchair-accessible entrances and parking to accommodate customers with disabilities.
How can I contact Total Performance for automotive services or to schedule an appointment?
You can contact them by phone at +1 253-471-8905 or schedule an appointment online at https://tpiauto.com/schedule/.
Does Total Performance accept mobile payments or debit cards?
Yes, Total Performance accepts mobile NFC payments and debit card payments.
Are there any car dealerships near Total Performance where I can browse vehicles?
Yes, nearby car dealerships include Friesen Motorsports, Rock Auto Sales, Sabeti Motors, and South Tacoma Mazda Outlet, which you can visit before or after your service at Total Performance.
Where can I get vehicle detailing services near Total Performance?
South Tacoma Auto Salon, located nearby, provides auto detailing services which can complement your automotive repairs at Total Performance.
Are there any restaurants close to Total Performance for dining options?
Yes, you can find several nearby dining options such as Empanadas Colombianas Luis Panes, Papa Eddie's Cajun Café, and Patty's Burgers in the area.
What amenities does Total Performance provide to customers while they wait?
Total Performance has restrooms available for customer use during their visit.