Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Tacoma area, turn to Safelite AutoGlass . Those in central Tacoma or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 6426 South Tacoma Way, Safelite AutoGlass Tacoma repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
609 reviews
5 stars
413
4 stars
56
3 stars
25
2 stars
23
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and professional staff, there were significant complaints about unprofessional behavior and poor communication, particularly from certain employees.
Quality of Work
Most reviews highlighted the quality of the windshield repairs and replacements, with several customers expressing satisfaction with the workmanship.
Timeliness
Several customers reported delays and issues with appointment scheduling, leading to frustration over extended wait times for service.
Communication
Customers appreciated the appointment confirmations and follow-ups, but there were complaints about miscommunication regarding service details and pricing.
Facility Experience
The waiting area received positive remarks for cleanliness and comfort, contributing to a generally pleasant experience for customers.
- SLShelly LewisJan 6, 20265.0Employees were very friendly. The service was excellent. Would highly recommend.
- AAAshleyJan 2, 20265.0Was completed within the timeframe they gave me, and the staff was very friendly and easy to work with
- RWReuben WilsonDec 31, 20255.0I have a Cadillac Escalade ( if you know you know) … they went the extra mile when the issue with aftermarket parts ( the industry standard )(still considered OEM) could have went south.
- CNcandy NelsonDec 19, 20251.0We had a tree but our windshield, did online for repairs and paid. Noone called, texted or ebb knocked on our door. Said there was some rust and we fixed it and they still just canceled on us. Not professional at all and now have to wait for refund to hit before we can call someone else. Now makes 3 days since we can't work because of this. Please go local for services. Run from this place.
- LMlinda montgomeryDec 15, 20251.0Zero stars for customer service. I had a windshield replaced in August, now with the heavy rains, it is leaking. There is no way to get to a person to discuss this, there is only an automated system which keeps hanging up on me. I would never use this company again!!! Customer service should be main priority. Apparently they are only interested in taking your money. - Linda in Graham
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass Tacoma offer?
Safelite AutoGlass Tacoma provides auto glass installation and repair, including windshield repair and replacement, chip and crack repair, power window repair, and more, with same-day service and insurance processing.
Where is Safelite AutoGlass Tacoma located?
Safelite AutoGlass Tacoma is located at 6426 South Tacoma Way, Tacoma, WA 98409, United States.
What are Safelite AutoGlass Tacoma's hours of operation?
The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
What types of payment does Safelite AutoGlass Tacoma accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is it necessary to make an appointment at Safelite AutoGlass Tacoma?
Yes, appointments are required for service at Safelite AutoGlass Tacoma.
Does Safelite AutoGlass Tacoma offer mobile or contact-free services?
Yes, customer contact-free service options and mobile service are available for convenient auto glass repair and replacement.
What language services are available at Safelite AutoGlass Tacoma?
They provide services in both English and Spanish.
What nearby auto-related businesses are there around Safelite AutoGlass Tacoma?
Nearby auto-related businesses include BridgeWay’s “we’re done” Whips&Wheels, MD Auto Sales, Sunset Auto Wholesale, Tacoma Auto Body, and KBS Auto Repair, which customers might visit for additional automotive repairs or to buy vehicles.
Are there any nearby insurance agencies close to Safelite AutoGlass Tacoma?
Yes, nearby insurance agencies include American Underwriters Insurance Agency, Freeway Insurance, Affiliated Insurance Services, and Nationwide Mutual Insurance Company, which can assist customers with insurance claims related to auto glass repair.
What nearby dining options are available near Safelite AutoGlass Tacoma?
Nearby dining options include Restaurante Los Amigos, Los Amigos Mexican Restaurant, Tacos y Mariscos La Condesa, offering customers a variety of Latin American and Mexican food choices before or after their appointment.