Pilot Express

3.5
318 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Express in Tacoma, WA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Express
1440 Puyallup Ave, Tacoma, WA
98421, United States

Hours

Reviews

3.5
318 reviews
5 stars
130
4 stars
56
3 stars
42
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and helpful, but some customers reported rude behavior from security and cashiers.

Safety Concerns

The area surrounding the gas station is described as sketchy, with reports of homelessness and drug activity.

Cleanliness

The store is noted for being clean, but there are mixed reviews about the condition of the bathrooms.

Pricing

Gas prices are competitive and often the lowest in the area, attracting customers despite safety concerns.

Facilities

Lack of amenities such as showers and public restrooms for non-fuel customers is a common complaint.
  • AH
    Audry Hernandez
    Oct 17, 2025
    1.0
    Make sure you verify they enter the right amount of gas you tell them I asked for $16 and the worker entered $60 and now have to wait 2-3 days for it to return to my card no apology given or understanding terrible on the managers part
  • KM
    Keeley McCafferty
    Oct 14, 2025
    5.0
    Every single time one of the guys that work there or the officer that guards the door always is opening up doors. The atmosphere is fun and full of good vibes even late at night.
  • AH
    Amir Hussain
    Oct 5, 2025
    1.0
    👎👎👎👎👎
  • SG
    Shell Godkin
    Oct 3, 2025
    1.0
    Buyer beware. I bought gas here a few hours ago and card got scammed. $151 charge on $35.01 worth of gas. I highly recommend only using cash here. I didn't see any anything off when I was there.
  • RM
    Roy Moore
    Sep 30, 2025
    5.0
    People are always super nice here. They have security all the time. First Pilot I’ve ever been to that closes at night. But I completely understand. It’s right outside of the Port and the trucks don’t run at night. And of course the homeless population in the area is astounding. They(homeless) won’t harass you. They will ask for money but if you don’t have it or don’t want to give it, they’ll just say ok as they’re used to being turned down. Lots of street walkers at night but surprisingly enough they don’t harass the truckers at night.

Frequently Asked Questions About Pilot Express

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.