Jiffy Lube

4.4
859 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TACOMA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
605 S Sprague Ave, Tacoma, WA
98405, United States

Hours

Reviews

4.4
859 reviews
5 stars
654
4 stars
71
3 stars
35
2 stars
30
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Andrew and Vincent for their outstanding service.

Efficiency

Numerous reviews highlighted the quick service and efficiency of the oil change process, with many customers noting they were in and out in a timely manner.

Quality Issues

Some customers reported issues with service quality, including oil spills and miscommunication about services, though many noted that management addressed these concerns effectively.

Overall Satisfaction

Overall, the majority of reviews reflected a high level of customer satisfaction, with many expressing a willingness to return and recommend the service to others.
  • CG
    Connor Grubb
    2 days ago
    5.0
    Super nice people working here. It's 41 degrees out. FIX THEIR HEATERS IN THE GARAGE BAY. WHY ARENT THEY WORKING????
  • AD
    a a (DotFiveOh)
    Jan 5, 2026
    5.0
    I came in for an oil change and a new battery. It took a rubber mallet, copious amounts of chemicals, and true work ethic to get my battery out. The team here worked unceasingly hard to ensure I had a positive experience.
  • RT
    ron t
    Dec 31, 2025
    1.0
    The one star is for the oil change. It was changed as requested. The missing four stars are because the wiper blades weren't check, the cabin air filter was never checked, the tire pressure wasn't checked and the battery wasn't even verified. These complaints are brought up because these are verified as ok on their documentation they provided. My battery needs to replaced and the right rear tire has a leak. I have an appointment at another facility to fix the headlight already which verified as ok. This is not how business should be conducted considering the amount that is charged for the services.
  • MB
    Michael Bonilla
    Dec 23, 2025
    2.0
    First of all, we called to see if there was time to get our oil changed and they said yes I gave him the Make of the car year model gave me a price go. There is completely different like $50 difference. in the responded like they couldn’t do nothing about it. He said he did knock off 10% for taking so long, but whose fault is that the next day my mechanic came to change the thermostat on the car I opened the hood and the cover where the oil is put in the cover was on the back of the motor. The clip was broken on it. The car engine does have dust on it, but there was oil handprints all over and spilled oil all over it. No one said a word so that’s why I am writing to you people.
  • JM
    John Martinez
    Dec 19, 2025
    5.0
    I had an amazing experience at this location. The team here at jiffy Lube was amazing. Andrew was extremely kind and told me exactly what part I needed. He made sure that it was replaced and I was good to go prior to leaving for my trip. They were super kind and worked very efficiently. I appreciate that he took the time to educate another employe while doing a unique part replacement on my SUV. They gained a long term customer today, and I absolutely recommend you come to this Jiffy Lube! Edit: I wrote this review while getting the work on my car done because I was so impressed by their work and professionalism. But, at the end, they really went above and beyond to make sure I was taken care of. I was in Tacoma for the day for family / work, but work & live in Seattle. I’m so impressed that I will now be driving out here for all vehicle maintenance. It’s very hard to find honest, kind mechanics. So I’m very glad I stumbled across this business.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service