Jiffy Lube

4.7
1990 reviews

About

Oil Change Service StationCar Inspection StationCar Battery StoreTire Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TACOMA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
7056 Pacific Ave, Tacoma, WA
98408, United States

Hours

Reviews

4.7
1,990 reviews
5 stars
1,739
4 stars
108
3 stars
38
2 stars
11
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Yuki received numerous praises for her exceptional customer service, with many customers expressing their intention to return because of her.

Service Quality

While many customers appreciated the quick and efficient service, there were multiple reports of incomplete or poor service, including loose parts and unaddressed issues.

Staff Professionalism

Several reviews highlighted the professionalism and friendliness of the staff, particularly during busy times.

Management Issues

There were complaints about the management's attitude and customer service, with some customers feeling disrespected or ignored.

Efficiency

Many customers noted the quick turnaround time for services, often being in and out within 30 minutes.
  • RS
    Robert Streich
    Nov 7, 2025
    5.0
    Great service
  • DM
    Darcy M
    Sep 29, 2025
    1.0
    Just went to this Jiffy Lube location for the first time this past week. My engine air filter cover was left unlatched, they couldn’t find the tool to get my oil plug out because it had been misplaced, and I just discovered my oil pan cover is flapping under my car. I called to share my experience and there wasn’t even an apology. Not returning to this location. :/
  • FO
    Fabi Ortiz
    Sep 26, 2025
    5.0
    Great Service! I came to top off my oil, not only did they do that. They put air in my tires, checked my battery for me and even cleaned my windshield.
  • AH
    Ashleigh Hoskins
    Sep 16, 2025
    5.0
    Friendly and knowledgeable employees and quick service! Will definitely be coming back to this location!!
  • MV
    molo viva
    Sep 8, 2025
    1.0
    This is the second issue I didn't have with this location. The first issue they cracked my oil plate didn't tell me went home the next day oil all under my car. I had to wait two days for the part to come in cuz they had to order it from the dealership. At this time it was a different manager but he was really nice and apologetic. Now I go get an oil change I look at my oil it's still dark not changed didn't see him put oil in it then when I asked him how much oil he said I was a court low. What he did was topped it off with the court. Now the little guy with the green eyes is pissed off because I asked him to do it again and then he's going to tell me I can't come back there anymore like he's the owner. I want the owner to reach out to me or someone else to reach out to me with some explanations and to teach their employees customer service cuz he always has an attitude. I've been coming to this location for over 2 years and for him to have the endocity tell me that I can't come back there he can kick rocks.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service