Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Tacoma, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tacoma Parkland location today.
Location
Hours
Reviews
4.3
476 reviews
5 stars
331
4 stars
53
3 stars
27
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many highlighting specific employees for their exceptional service.
Rental Process
Many reviews noted the rental process was generally quick and efficient, although some customers experienced delays due to understaffing.
Vehicle Quality
While some customers received clean and well-maintained vehicles, others reported issues with cleanliness and maintenance, including dirty interiors and mechanical problems.
Communication Issues
Several customers expressed frustration with communication, particularly regarding policies and procedures, leading to misunderstandings and dissatisfaction.
Staffing Concerns
Multiple reviews mentioned that the location was often understaffed, resulting in longer wait times for service.
- JOJose olmedoNov 11, 20255.0Excellent company and service, I have used their services for several years and very affordable and clean newer cars, peace of mind when I use their services, recommend to anyone in need of rental car
- WSWendy SimmonsNov 7, 20255.0Very professional, friendly, and responsive staff. I'm a big fan of Enterprise as a company and the Parkland location seems to go above and beyond.
- DSDonna SalingOct 30, 20255.0My Enterprise rental experience was extremely positive. I will return.
- CTChris TosseyOct 29, 20255.0Very professional and friendly, I will recommend if asked where to get a rental and will use again. Thank you.
- EFElizabeth FritzOct 28, 20255.0This Enterprise location is really the best one I have been to. I have rented cars for traveling a few times recently, and I have encountered issues that originated with other locations. The manager Zachary has his team trained well-they are really helpful, kind, and most importantly, they are well-trained on the processes that need to be followed. I had a really good talk with Zachary and the area manager Keaton, who both were beyond patient and incredibly respectful. This location is great-I will absolutely be returning to this spot for my car rentals for travels in the future based on their helpfulness and knowledge.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Tacoma?
Enterprise Rent-A-Car Tacoma Parkland offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car in Tacoma?
They are open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 9:00 AM to 2:00 PM.
Where is Enterprise Rent-A-Car located in Tacoma?
The Tacoma Parkland Enterprise Rent-A-Car is located at 9249 Pacific Ave, Tacoma, WA 98444.
How can I make a reservation with Enterprise Rent-A-Car Tacoma Parkland?
You can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/wa/tacoma-parkland-4542.html.
What payment methods does Enterprise Rent-A-Car in Tacoma accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Tacoma offer any special discounts?
Yes, they provide discounts for active military members.
Can I get airport pick-up service at Enterprise Rent-A-Car in Tacoma?
Yes, Enterprise Tacoma Parkland offers airport pick-up as part of their services.
What nearby automotive-related businesses are close to Enterprise Rent-A-Car in Tacoma?
Nearby automotive businesses include Buy Rite Auto Sales, Auto Destination, MD Auto Sales, and Cruzin Auto Sales, which might be helpful for customers looking for car sales or parts after renting.
Are there any nearby places for entertainment and refreshment near Enterprise Rent-A-Car Tacoma?
Customers can visit The Spot, a bar and health food restaurant nearby, for food and relaxation before or after their rental experience.
What religious or community centers are near Enterprise Rent-A-Car Tacoma that visitors might be interested in?
Nearby religious and community centers include Evangelical Reformed Church, Jesus' Disciples Family Church, Iglesia Ni Cristo, and Samoan Family Support Services, which might be of interest to community-focused visitors.