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Burns Towing provides roadside assistance, vehicle towing, fleet towing, private property impound and also hosts vehicle auctions to the Tacoma, WA area.
Many customers praised the staff for being friendly, professional, and helpful during stressful situations.
Timeliness
Customers frequently noted the quick response times and timely arrival of tow trucks.
Customer Service
Overall, the customer service was highlighted as excellent, with staff going above and beyond to assist clients.
Negative Experiences
Some reviews mentioned issues with communication, pricing, and negative interactions with office staff.
RR
Remi
1 day ago
5.0
This is one of the best towing companies I have ever seen. The practices are very friendly. The the drivers are all very professional and they have a very adorable cat that will welcome you. Their staff absolutely 10 out of 10 lovely lovely people. The guy who towed us amazing dude love him dearly tysm for you guys
JB
Jacalyn Bertrand
Jan 24, 2026
5.0
jen jacob and tob were fantastic
TS
Timothy Smith
Dec 18, 2025
5.0
Ian came to get us on I5 and was perfect great guy 5 stars
RR
Rodarius Willis (Ro)
Nov 25, 2025
5.0
Amazing and professional staff.
SP
skyllar pearson
Nov 25, 2025
5.0
Ian was the nicest and friendliest person ever. Got there fast. Was flexible and very understanding and tried to help in away possible.
Burns Towing provides roadside assistance, vehicle towing, fleet towing, private property impound, and vehicle auctions in Tacoma, WA.
What are the operating hours of Burns Towing?
Burns Towing operates 24 hours a day, every day of the week, including closed major holidays.
How can I contact Burns Towing?
You can reach Burns Towing by phone at +12534724496, alternate phone +12535339533, or email at burnstowing@hotmail.com.
Where is Burns Towing located?
Burns Towing is located at 6454 McKinley Ave, Tacoma, WA 98404, US.
Is Burns Towing licensed and insured?
Yes, Burns Towing is fully insured, licensed, and bonded, and is associated with the Better Business Bureau and the Towing and Recovery Association of Washington.
What payment options does Burns Towing accept?
Burns Towing accepts American Express, Cash, Discover, MasterCard, and Visa.
What distinguishes Burns Towing from other towing services?
Burns Towing is known for fast response times, fast service, clean trucks, an updated fleet, and highly-trained drivers.
What nearby automotive repair shops can customers visit near Burns Towing?
Nearby automotive repair shops include Big Timez, Afi's Auto Shack, Hi-Tech CARSTAR Eastside, and Krown Jewel Auto, which can be convenient for vehicle servicing before or after towing needs.
Are there restaurants near Burns Towing where customers can eat while waiting?
Yes, customers can visit nearby restaurants such as KingzWingz2014, Rudy's Restaurant and Lounge, El Parche Colombian Restaurant Tacoma, Rain Or Shine On Fire, and Tacos y Mariscos Nayarit.
What nearby establishments offer convenience shopping near Burns Towing?
K & J Mart, a nearby supermarket, grocery and convenience store, is available for customers needing quick shopping during their visit.
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