Certified by Bucky's Complete Auto Repair • Mar 01, 2026
About
Certified by Bucky's Complete Auto Repair • Mar 01, 2026
Auto Repair Shop
Bucky's is local, family-owned with sixteen locations around Puget Sound. We're the place for brakes, mufflers, radiators and just about anything else. We have a team of trained technicians performing complete automotive repair service on all makes and models of autos, trucks and even RVs at all of our 16 stores including major metro areas Tacoma, Bremerton, Everett and Federal Way. While we specialize in custom exhaust systems, brakes and cooling system repair, we can handle all your auto maintenance and repair needs. No appointment is necessary - We offer same day service in most cases and now financing through American First Financial.
Location
Certified by Bucky's Complete Auto Repair • Mar 01, 2026
Certified by Bucky's Complete Auto Repair • Mar 01, 2026
Reviews
4.1
260 reviews
5 stars
168
4 stars
31
3 stars
15
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Jeremiah and Chris for their helpfulness and communication.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and diagnostics, although there were some complaints about missed issues and follow-up work needed.
Pricing Concerns
Several reviews mentioned concerns about high prices and unexpected charges, with some customers feeling that they were overcharged for services.
Timeliness
While many customers appreciated the quick turnaround for services, there were instances of delays and dissatisfaction with the time taken for repairs.
Trustworthiness
The shop received mixed feedback on trustworthiness, with some customers feeling confident in the honesty of the service, while others reported feeling misled or dissatisfied with the diagnostics.
BR
Brian Reese
Feb 10, 2026
5.0
Dropped my car off at 9 am to have a axle seal leak diagnosed. within 2 hours they told me exactly what it was, and price, and by 3:30 same day I was driving it home, all of this with no appointment needed. Gave a me a sweet first time customer discount too. I will be a repeat customer for sure.
TB
Tattianna Bassett
Jan 28, 2026
1.0
Last week my mom’s Jeep started having issues, she took her jeep to this location and paid for diagnostics. They informed her she needed a thermostat, radiator cap ans well as an oil change. She paid for service and they sent her on her way. Well here we are a week later and her gaskets have blown due to over heating that they never diagnosed let alone even checked which should have been done with the issues the mechanics found. They now refuse to accept accountability and refused to provide my mother with their corporate locations phone number. This refusal was done by Jeremiah, who when I called without even explaining to him my concerns or relationship to his previous customer aka my mother he provided it willingly and promptly without pushback! This is shady and unethical behavior! Blown head gaskets are not a cheap or easy repair but had they been properly inspected during the original diagnosing that was paid for this could’ve been avoided, or prepared for prior to it getting worse! Accountability needs to be had period!
DC
Donald Caswell
Jan 17, 2026
5.0
Good Job Well Done
RZ
Rhys Zirkler
Dec 30, 2025
5.0
Jeremiah was very patient with all of my phone calls, and Steve did a fantastic job getting my car in top shape.
Thank you all again!
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Certified March 01, 2026Yext Knowledge Graph
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