AutoZone Auto Parts

4.2
647 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Pacific Ave in Tacoma, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tacoma, WA or call us at (253) 539-2419.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11202 Pacific Ave, Tacoma, WA
98444, United States

Hours

Reviews

4.2
647 reviews
5 stars
382
4 stars
136
3 stars
64
2 stars
30
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and knowledgeable staff, others reported rude or unprofessional behavior from certain employees.

Product Availability

Customers frequently noted that the store is well-stocked and usually has the parts they need.

Staff Knowledge

Several reviews highlighted the staff's expertise and willingness to assist with installations and product knowledge.

Service Speed

Some customers experienced delays due to understaffing and slow service, particularly during busy times.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations.
  • MM
    Malia
    Jan 1, 2026
    5.0
    Josh really knows what he’s doing and helped me a lot from being stranded on new years thank you keep up the good work
  • KL
    Kimothy Manager Historically Laughing
    Dec 28, 2025
    5.0
    Automated 20/26 and proud 🥲 there very best in automated tracking and anthromorphium.
  • SR
    Steven Richardson
    Dec 17, 2025
    5.0
    Great service and advice from Lee
  • HK
    holden krebs
    Nov 18, 2025
    5.0
    Joshua was super helpful in helping me find what I need and saving a little extra money with a deal I didn’t know was going on. Very satisfied
  • SG
    Sarra Gharib
    Nov 9, 2025
    1.0
    Came in for a new headlight and an oil change kit. There were two workers — a woman and a man with long hair. The woman was doing her best to help several customers at once, while the man stood off to the side on his phone. She even asked him to ring me up, but he walked away. When he finally came back, I asked if he was going to help me, and he said no before going right back to his phone. The woman handled everything professionally, but it was hard to watch her do all the work while he refused to assist. The manager really needs to address his lack of customer service and professionalism.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Friday.

What are the weekend hours for AutoZone Auto Parts?

On Saturdays, AutoZone Auto Parts is open from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.