Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S 38th St in Tacoma, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tacoma, WA or call us at (253) 474-2497.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
684 reviews
5 stars
414
4 stars
139
3 stars
65
2 stars
22
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jason, Guillermo, and Rafa going above and beyond.
Store Atmosphere
The store was described as clean and welcoming, although some reviews mentioned issues with understaffing and a chaotic environment at times.
Product Availability
While most customers found the products they needed, there were complaints about inventory management and online order fulfillment.
Mixed Experiences
Some reviews highlighted negative interactions with specific employees, indicating inconsistency in service quality.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, noting that some items were significantly more expensive than competitors.
- JBJames BondNov 9, 20255.0Guillermo helped me in the parking lot two different times. Dedicated staff member!
- MSMinerva SantanaNov 5, 20255.0Katrina at this AutoZone in Tacoma on 38th is the best!! Changed my car's battery in the pouring rain and helped me return my old one. Glad to be home with a working car again! Very appreciative of the excellent service!
- TTtoukenOct 10, 20255.0Guillermo the parts sales manager. is one of the best people out there extremly helpful and knowledgeable would recommend coming to this store.
- PNP NessOct 9, 20254.0In comparison to the store in Tacoma on 38th st. The workers were great and their focus was on customer service not loss prevention. Made the experience much better and the atmosphere comfortable. Love to come back!
- AAAriel AntunezOct 4, 20251.0Went in to spend a few hundred dollars and 1 employee was outside helping a customer with his vehicle. LAST TIME I CHECKED THIS IS A STORE NOT A MECHANIC SHOP. THE OTHER LADY THAT WAS INSIDE THE STORE WAS ON THE PHONE AND JUST KEPT ANSWERING CALLS. I BELIEVE IT IS MORE IMPORTANT TO CHECK OUT CUSTOMERS SO THAT THE BUSINESS CAN ACTUALLY GENERATE SOME MONEY. I LEFT THE STORE OUT OF FRUSTRATION. YOUR EMPLOYESS NEED TO DO THEIR JOB. ANSWERING PHONE CALLS WILL NOT GENERATE MONEY. ESPECIALLY SINCE U CANT TAKE PAYMENTS OVER THE PHONE. Stupid!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts at 1217 S 38th St, Tacoma?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.
What types of auto parts and brands does AutoZone Auto Parts carry?
They offer a variety of auto parts including brake pads, car batteries, and accessories from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, they provide in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts in Tacoma?
You can call them at (253) 474-2497 or email customer.service@autozone.com.
Is AutoZone Auto Parts open on Sundays and what are the hours?
Yes, it is open on Sundays from 8:00 AM to 8:00 PM.
What categories of stores and services are located near AutoZone Auto Parts at 1217 S 38th St?
Nearby, you can find automotive parts stores, restaurants such as Gari of Sushi and Taqueria La Michoacana, coffee shops like Jump Start Espresso and Starbucks, as well as professional services including M Street Dentistry and Zindt Chiropractic Center.
Are there any dining options near AutoZone where customers can eat before or after shopping?
Yes, customers can visit nearby restaurants like Gari of Sushi for Japanese cuisine or Taqueria La Michoacana for Mexican and taco dishes.
Can I grab a coffee near AutoZone Auto Parts while waiting for service?
Absolutely, there are several coffee shops nearby including Jump Start Espresso, Dillanos Coffee Auto Espresso, and Starbucks for a quick coffee break.
What are some nearby services around AutoZone in Tacoma for additional convenience?
Nearby you can find services such as KeyMe Locksmiths for lock and key needs, a laundromat at 38th Street Laundromat, and Western Union for money transfers.
Since when has AutoZone Auto Parts been serving customers?
AutoZone Auto Parts has been established since 1979, offering decades of experience in auto parts retail.