Brand Certified
Austin's Pro Max
4.5(595 reviews)
Certified by Austin's Pro Max • Mar 01, 2026
Business Details
5602 S Tacoma Way, Tacoma, WA
98409, United States
Certified by Austin's Pro Max • Mar 01, 2026
(253) 472-1336
Certified by Austin's Pro Max • Mar 01, 2026
https://pro-max.com/tacoma/
Certified by Austin's Pro Max • Mar 01, 2026
About
Certified by Austin's Pro Max • Mar 01, 2026
Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service Station
At Austin’s Pro Max, we pride ourselves in being the Puget Sound’s epicenter of all things auto repair. When your vehicle runs into trouble, we want to be the first auto shop you think about. But in order for this to happen, we need to make ourselves available to you, and this starts with the type of vehicles we service. So that’s why we provide auto repair in Spanaway, Tacoma, and Puyallup, WA to all makes and models .
Details
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Austin's Pro Max • Mar 01, 2026
Hours
Certified by Austin's Pro Max • Mar 01, 2026
Reviews
4.5
595 reviews
5 stars
472
4 stars
41
3 stars
17
2 stars
14
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to help and communicate effectively.
Efficiency
Numerous reviews noted quick service, with many customers being able to get their vehicles serviced the same day and in under two hours.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and maintenance, often mentioning that the work was done correctly and efficiently.
Pricing Concerns
Some customers raised issues with pricing transparency, citing unexpected charges and feeling taken advantage of during the billing process.
Mixed Experiences
While many reviews were positive, there were also mentions of inconsistent service quality and customer experiences, indicating that satisfaction may vary.
- MWMatthew WrightFeb 17, 20265.0Helped me fix my alternator on this pos van I just bought. Not a big deal, just need a new terminal on the wire. Zack did a great job! Very professional. I am definitely a repeat customer now. I need new shocks, an alignment and brakes inspection.
- CPChristopher PhrathepJan 20, 20265.0Friendly staff and very fast service. They had my axel back exhaust welded on and I was on my way in less than an hour.
- CCChrista CushonDec 20, 20255.0Zach and Rudy were both fantastic to work with. Highly recommend.
- DGDylan GriffithDec 7, 20255.0I brought my 2015 Nissan Titan to these guys for some basic maintenance and asked them if they could fix a broken exhaust hanger while they were at it. They gave me a quote to fix the hanger that was more than reasonable, and I offhandedly mentioned that I didn't really like the way my pipes exited and that I would likely be having that taken care of when I had more time to spare. The mechanic (wish I had asked his name) brought me out to the shop partially through the repair and asked if I would like him to lift the pipes a little bit while he was at it. I said absolutely I would and assumed the extra cost would be added to my bill. When all was said and done he ended crafting a completely custom exit with more secure hanger locations and a significantly better location and appearance. They didn't charge me a cent over the original quote to replace a single hanger. You gentleman have a customer for life.
- NKNathan KoggeDec 1, 20255.0I felt compelled to write a review after a recent service on my 1990 Nissan 300ZX. Now, mind you this is a car I've brought back from being parked for years. The last piece of the puzzle was getting fresh fluids in, and I decided to "outsource" that work to a shop. I dread letting someone else touch this car but this shop was great to work with without incessant upselling. The maintenance work was done correctly and efficiently. Same-day service, quick to quote and to the point. However, it was the little things that they did... Top off fluids and a new hose clamp without being charged additional for. The parking brake light indicator that never went off now works as designed (I'm assuming they cleaned/adjusted the mechanism). The vehicle was taken care of. Anything else one could ask for? Not really. Workmanship was good, staff were professional and friendly, updates were communicated promptly and work was finished as promised. I'm finicky with my cars (especially the Z) but it's a thumbs up and big recommendation from me!
Frequently Asked Questions About Austin's Pro Max
What services does Austin's Pro Max offer for vehicles?
Austin's Pro Max provides comprehensive auto repair services including brake shop, transmission shop, auto air conditioning service, oil change, muffler shop, auto tune up, radiator repair, and wheel alignment for all makes and models.
Where is Austin's Pro Max located?
Austin's Pro Max is located at 5602 S Tacoma Way, Tacoma, WA 98409, USA.
What are the operating hours of Austin's Pro Max?
Austin's Pro Max is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Austin's Pro Max have wheelchair accessible facilities?
Yes, Austin's Pro Max has a wheelchair accessible entrance, parking, and restroom facilities.
Which payment methods are accepted at Austin's Pro Max?
Austin's Pro Max accepts debit card payments and mobile NFC payments.
How can I contact Austin's Pro Max for service inquiries or appointments?
You can contact Austin's Pro Max by calling +1 253-472-1336.
Can Austin's Pro Max service vehicles from Spanaway, Tacoma, and Puyallup areas?
Yes, Austin's Pro Max provides auto repair services to vehicles from Spanaway, Tacoma, and Puyallup, WA.
Are there any nearby automotive-related businesses to Austin's Pro Max?
Nearby automotive-related businesses include Messmer Motors, AutoZone, Sabeti Motors, Vintage Customs, and Metal Magic, which offer services like used car sales, automotive parts, repairs, customization, and auto body work.
What local dining options are available near Austin's Pro Max?
Nearby dining options include Whimsy's Kitchen, Patty's Burgers, Hobo's BBQ, Starbucks, and ShannyChic Design where customers can enjoy meals or refreshments before or after their vehicle service.
What entertainment venues are near Austin's Pro Max for customers to visit?
Nearby entertainment venues include Tacoma's Music Row - South Tacoma Way music venue, Cold Clock Productions media center, The Realm Venue concert venue, and Cultura Event Center for various events.
Brand Certified Facts from Austin's Pro Max
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Certified March 01, 2026Yext Knowledge Graph
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