Eagle Tire & Automotive

Reviews

• CW

  Christopher Wade

  Apr 14, 2026
  1.0
  I wouldn’t bring my bicycle here for a flat tire—save yourself the headache and go somewhere else. I’ve tried this shop on multiple occasions, and somehow each visit managed to lower my expectations further: A) Came in for a simple tire swap with a spare mounted underneath. They decided my subwoofer was somehow blocking access. I even offered to disconnect the battery to make it easy. They refused, made it a whole production… and I later found out the spare is accessible without removing anything. So that was fun. B) Brought in a non-running vehicle and was immediately told there was “too much work” to even try diagnosing it. Interesting approach—deciding the outcome before touching the vehicle. C) Was quoted a minimum of two hours for what is typically a 10–30 minute job. When I pointed that out, I was told “that’s just the minimum charge.” Most shops separate actual labor from diagnostics. This one separates you from your money first. I live nearby, I’m mechanically inclined, and I only came here due to lack of tools—not lack of ability. That won’t happen again. They’re short-tempered, unwilling to explain or learn, quick to push assumptions as facts, and completely non-transparent. There are plenty of shops that actually respect both you and your vehicle—this just isn’t one of them. To reply of owner: speakers did not block access… this is what I’m talking about folks
• DV

  Don V

  Feb 28, 2026
  4.0
  Excellent customer Service. Opens early morning, Saturday, which is really nice. However, they don’t Mount used tires, which Is a downside however they recommend recommended another spot. I appreciate this
• KP

  Karen Park

  Dec 4, 2025
  1.0
  BEWARE THE PREDATORY PRICING PRACTICES HERE! I had my vehicle towed here on 11/6 and asked Dan to have someone inspect & diagnose the left rear suspension/axel/tire issue after my car jerked left, fishtailed on the freeway, & hit the median on the left rear tire. 11/7 the diagnosis was done & said the precision lateral arms, trailing arm, knuckle, precision suspension control arms, and spindle nuts needed to be replaced. Quoted $2,279.67 or $2,220.27 once the $59.40 convenience fee was removed as I was not intending to pay with a credit card. It took several days as I opened a car insurance claim. Finally on 11/21 I spoke to Dan and told him my insurance adjuster had informed me that Eagle Tire was refusing to agree on the insurance's price of $1,949.85. I let Dan know that if the shop couldn't agree to the price I'd need to know so I could have the vehicle towed to a shop that would agree to that price, but Dan said he'd agree to the price and get the work started. We scheduled a pick up date on 11/24. I called Dan on 11/24 and he said some parts they ordered still hadn't arrived and he'd need me to pick it up on 11/25. The morning of 11/25 I called to check in and Dan told me the price to pick up my car was now $2,800, but couldn't tell me why. We went back and forth all day long between him calling my insurance to submit a second supplemental claim because the parts price were higher. On the evening of 11/25 I spoke with Dave who said when they took things apart to do the repair they found additional parts that needed to be replaced that they hadn't included on the original quote, which is why the price went up. I had to ask Dave to send me a new quote, which was $2,511.45. The morning of 11/26 Dan called me to let me know they submitted the supplemental claim to my insurance, but that they wouldn't process the claim until after the Thanksgiving holiday and that I couldn't pick up my car until the full price was paid. RCW 46.75.025 states that when a repair shop's price increases 10% above the original quoted price that they are required to contact the owner before proceeding with the repair. It also states if this is not done that the shop can't hold the car until full payment is made. This condition was not met & Eagle Tire illegally held my car ransom until the insurance came back with the new total. On 12/1 Eagle Tire and my insurance finally agreed upon a new price. Because Eagle Tire refused to be paid through the insurance because they didn't want to deal with the hassle of getting the documentation set-up, I had to have my insurance pay me so I could make the final payment. I had to wait two days to allow the second fund transfer to settle and called Dan on 12/3 to pick up my car on 12/4. On the phone he stated the final price was $2,387.04, but when I got in to pay he said the final price was $2,327.04. When I asked why the price was different now, he couldn't explain and just asked if it was ok. I've done business with Eagle Tire in Gig Harbor for 5 years and have had great service and have solely used them for all my vehicle tire and alignment needs. After this experience I will be taking my business elsewhere and will be warning everyone to avoid doing business with them.
• GG

  Gina

  Jul 6, 2019
  5.0
  Always ready to help with a smile. They do excellent work in a timely manner.
• JB

  Justin Budd

  Oct 19, 2018
  5.0
  Awesome service not too long. This place has great shop employees. Todd has awesome customer service.