Business Details
About
Chevrolet DealerAuto Repair ShopAuto Parts Store
Back in 1920, Sunset Chevrolet got its start as a small gas station in Sumner, Washington selling only one or two cars a month. As the state’s oldest Chevrolet Dealership, we know a thing or two about Chevrolets. From Chevrolet sales, to our award-winning Service Department, Sunset Chevrolet is a leader in automotive care. For the past 15 years we have been the #1 Volume Chevrolet Dealership in Washington, the recipient of multiple of Chevrolet’s Mark of Excellence Awards and we were even featured in Dealer Magazine’s August 2018 issue for being an industry leader providing our owners with added value. We include things like Warranty Protection For Life and Oil Changes For Life on all qualifying vehicles. These Sunset Exclusives have saved owners THOUSANDS down the road. Needless to say, we have come a long way from our humble beginnings, and we are proud to not only be a leader in sales, but in customer retention as well. The support we get from our community is overwhelming, and we would not be where we are today if it was not for them. That is why Sunset Chevrolet seeks to give back at every opportunity we can by sponsoring events like Sumner’s Classy Chassis, Relay For Life, Come Walk With Me and Sumner High School’s Stadium to name a few. By choosing Sunset you supporting your local community and a family owned business that has been around for nearly 100 years. You just get more at Sunset, and people DO like that.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.5
4,792 reviews
5 stars
3,841
4 stars
310
3 stars
151
2 stars
131
1 star
359
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness throughout the buying and service processes.
Service Efficiency
Several reviews noted quick and efficient service, with many customers appreciating the timely completion of oil changes and repairs.
Sales Experience
Customers reported positive experiences during vehicle purchases, emphasizing the knowledgeable and non-pushy sales approach of staff.
Communication Issues
Some customers expressed dissatisfaction with communication regarding service updates and scheduling, indicating a need for improvement in this area.
Mixed Repair Experiences
While many praised the service department, there were complaints about misdiagnoses and high repair costs, suggesting inconsistency in service quality.
- ZMZach Merkle1 day ago5.0Jake Mayrhofer goes above and beyond for us time and time again at Sunset. Jake listens to our wants and needs - this isn't our first purchase with him and won't be our last. We will continue to send people his way and rave about the Sunset crew. Thanks again for everything with our new truck Jake, we are so thankful and appreciate you!
- HCHeather CassidyJan 1, 20261.0Scheduled an appointment for oil change and emergency brake dash light not working. When arrived, said they were short handed & probably wouldn't get it back same day, was that OK? I said I need it same day. Never heard anything that day. I was called next day and told they found a bad switch, but also had a bad axle boot. Called to get authorization for repairs. I only authorized emergency brake light switch, key fob programming, and oil change. Told switch part was local but probably couldn't get it back same day, was that OK? I said I need it same day. No call that day. I texted as I was requested for updates since had not gotten update. I was called 30 minutes later, and they hadn't updates, had to call me back again. Called 2pm and said they had just pulled it in the bay and it would be about 40min. I could pick it up at 3pm. I arrived and bill was higher than quoted, forgot to quote key fob reprogramming. Took it in 11:15 Monday for a scheduled minor repair. Did not get truck back until 3pm Wed. I was not kept up to date. They made no effort to keep me in the loop. I feel the truck might still be sitting there waiting for repair if I had not contacted them. This is poor service.
- PMPaul G. McKenzieDec 28, 20255.0We had a great experience purchasing a Kia Seltos for our family. Austin took time to show us all the vehicles that we were interested in, answered our questions and worked with us to find the vehicle that was the best fit for our needs and budget. I give my highest recommendation to Austin and Sunset Kia of Auburn. This is the third vehicle we have purchased from Sunset Kia of Auburn, and each one been a great purchase with a reliable vehicle to meet our needs. They have excellent customer service, a friendly and helpful staff and an environment that is not pushy or pressure-filled. Additionally, we were able to trade in a vehicle and received a fair price, which helped with the purchase of our new vehicle.
- RHRd HarrisDec 24, 20255.0Matt was outstanding, and the entire team at Sunset Chevrolet delivered excellent service. From the moment I arrived, everything was handled quickly, professionally, and with real attention to detail. Matt clearly explained the service timeline, made sure all necessary parts were ordered, and worked with me to schedule everything at a time that was convenient for me. The service itself was completed smoothly and efficiently, and my car is running perfectly. This was a truly stress-free service experience, and I highly recommend Matt and the Sunset Chevrolet service team.
- JMJulia MotteDec 23, 20255.05 Stars - Highly Recommend Bryan Anderson and the Sunset Chevrolet/Ford Team! I had an outstanding experience at Sunset Chevrolet/Ford in Sumner, and I have to give a huge shout-out to Bryan Anderson! Bryan helped me at both Sunset Chevrolet and Sunset Ford, and his patience and knowledge throughout the entire process made all the difference. What really stood out was that Bryan wasn't pushy at all - he actually listened to what I wanted and needed in a vehicle. He was respectful, answered all my questions, and helped me find exactly what I was looking for. I ended up with a Ford Bronco Sport, and I couldn't be happier! The entire team went above and beyond, staying until 8pm to make sure everything was taken care of and I could drive home in my new car. That level of commitment and customer service is rare, and I'm so grateful for their dedication. If you're looking for a car and want to work with someone who genuinely cares about finding you the right fit, ask for Bryan Anderson. You won't be disappointed!
Frequently Asked Questions About Sunset Chevrolet
What are the regular business hours for Sunset Chevrolet?
Sunset Chevrolet is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is Sunset Chevrolet located?
Sunset Chevrolet is located at 910 Traffic Ave, Sumner, WA 98390, United States.
What types of vehicles and products does Sunset Chevrolet offer?
Sunset Chevrolet offers new Chevrolet cars, used vehicles, Chevrolet parts, accessories, commercial and work trucks, automotive warranties and protection plans.
Does Sunset Chevrolet offer any unique owner benefits?
Yes, Sunset Chevrolet offers Warranty Protection For Life and Oil Changes For Life on all qualifying vehicles, which can save owners thousands over time.
How can I contact Sunset Chevrolet via email?
You can reach Sunset Chevrolet at wecare@sunsetautofamily.com for inquiries and support.
What payment options does Sunset Chevrolet accept?
Sunset Chevrolet accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find more information about specials and offers at Sunset Chevrolet?
Visit their website at https://www.sunsetchevrolet.com to find current specials and offers, such as Customer Cash promotions on the Silverado 1500.
What are some nearby transportation options to reach Sunset Chevrolet?
Sumner Station and Sumner Train Station are nearby train stations that can help customers reach Sunset Chevrolet with public transit options.
Are there any nearby businesses related to automotive services around Sunset Chevrolet?
Nearby automotive services include Dreams Into Driveways car dealer and Sumner Collision automotive repair, useful for additional car sales and collision repairs.
What local amenities can I visit near Sunset Chevrolet before or after my visit?
You can visit local spots such as Midtown Station cafe and Daffodil Festival event planning venue for food and entertainment near Sunset Chevrolet.