Welcome to ONE9 Dealer in Spokane, WA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Feedback on staff is mixed, with some praising friendly service while others report rude and unprofessional behavior.
Cleanliness
Many reviews highlight poor cleanliness, particularly in bathrooms and showers, with several customers describing them as filthy.
Facilities
The location is criticized for limited parking and inadequate facilities, including only one shower and a small store.
Overall Experience
Overall, the experience is inconsistent, with some customers enjoying their visit while many express disappointment and frustration.
MM
Michael
4 days ago
1.0
SUBWAY- I ordered a Philly steak sub suppose to be toasted.The guy behind the counter was a complete smart ass and the sub meat was cold wasn't about to engage this place looked like a 4 year old made it. SO BAD I tossed wouldn't even give it to my dogs.
The lady at the counter has been there awhile and EACH time she serves you it's with a negative attitude.
I AM SUPRISED SHE WASN'T LET GO when Jackson bought it...fuel is still Pilot Flying J but getting in and out of there is always been sketchy...you almost have to hit the wall before you turn to miss coming out of the pumps. PEOPLE ARE ALWAYS IN A TRUCKERS WAY going in to the pumps.
MM
Matt Maes
Dec 8, 2025
1.0
Very lazy employees waited for a hour and the shower was still not clean and the attendant was very rude cuz she had to do her job
ME
Michael Eberhardt
Dec 3, 2025
5.0
Hotel and Denny's next door, Subway in store, has an atm.
RL
Richard Lewis
Nov 20, 2025
1.0
Miserable place with Miserable staff. No parking tight turns a true dump.
LL
Lex
Sep 17, 2025
5.0
Stopped here tonight to use the restrooms on our road trip and had such an amazing experience. The bathrooms were clean and stocked. The store was very clean and had everything we needed. My autistic son took a liking to the bins of 3D printed fidget animals, and was having a really hard time deciding on one. The cashier noticed this and brought out a big rolling cart so my son could sort them out and pick one he wanted. We didnt tell him about our son's disability, he was just kind to be kind and it truly made my family's night. Thank you so much for such amazing customer service and genuine kindness.