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Gerber Collision & Glass

3.7
(121 reviews)

Business Details

1627 E Francis Ave, Spokane, WA
99208, United States
(509) 483-4113
https://www.gerbercollision.com/locations/spokane-francis-ave-wa

About

Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable
  • Wheelchair accessible restroomNot available

Location

Gerber Collision & Glass
1627 E Francis Ave, Spokane, WA
99208, United States

Hours

Reviews

3.7
121 reviews
5 stars
70
4 stars
10
3 stars
7
2 stars
2
1 star
27
  • DS
    David Sherwood
    Jan 18, 2026
    5.0
    I prefer to go with Gerber when getting insurance related work done. They make the process smooth with setting up car rental and working out details with insurance. They are friendly and down to earth and do great work. 5 stars isnt enough
  • CH
    Christen Hansen
    Jan 16, 2026
    1.0
    PREDATORY COMPANY: READ THIS REVIEW. (Note: read Gerber’s response to me below. It’s completely false. I don’t know who Kenneth W. from management is and I have never heard from anyone there after they messed up my car. Is that corporate boilerplate CYA verbiage? Seems like it to me.) You should read this: it won’t be very long but you should know that this place is willing to take a car apart, and if their quote is more than you can afford for them to fix (they wanted $7,200 for 3-4 small dents and less than 20 scratches on my car, all cosmetic), they will not put your car back together and tell you that you are responsible for getting it off their property. I drove a perfectly fine and running car with only minor cosmetic damage onto that lot, and they went in league with an insurance company to do everything they could to keep it there. Even tell me that although they took the car apart, they wouldn’t put it back together and have it be the exact same way that was given to them, when it was running just fine and only had minor cosmetic damage. Nice people over there, but this is terrible customer service. It’s terrible policy. It is not putting the client first. And unfortunately even though I have had good luck in the past with Gerber, I cannot recommend them anymore. If there were a zero stars rating, I would give it. I ended up paying 20% out of pocket (yes, Maaco repaired it for $1,400) of what Gerber was charging, so avoiding them in the future is a no brainer to me. What kind of an auto body shop will tear your vehicle apart but will not put it back together? Unbelievable. Needless to say, I will never do business with this company ever again. This is completely predatory. Better Business Bureau will be hearing from me as well as Yelp and other venues to warn the public.
  • ZA
    Zekria Ahmadi
    Oct 12, 2022
    5.0
    Great service
  • BN
    Barbara Naff
    Mar 24, 2021
    5.0
    Very nice and very easy to deal with. They are concerned about me.

Frequently Asked Questions About Gerber Collision & Glass

What services does Gerber Collision & Glass offer?

Gerber Collision & Glass provides services including auto body repair, collision repair, windshield replacement, paintless dent repair, dent removal, bumper repair, and auto glass services.

Where is Gerber Collision & Glass located?

Gerber Collision & Glass is located at 1627 E Francis Ave, Spokane, WA 99208, USA.

Brand Certified Facts from Gerber Collision & Glass

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Certified March 15, 2026Yext Knowledge Graph
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