Need a rental car in Spokane, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Francis Avenue location today.
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of vehicles despite confirmed bookings and lack of communication from the company.
Vehicle Condition
Feedback varied on vehicle quality, with some customers reporting clean and well-maintained cars, while others noted issues such as odors and cleanliness.
Efficiency
Customers appreciated the quick and efficient rental process, with many noting easy pick-up and drop-off experiences.
JP
Jamie Peters
Dec 8, 2025
1.0
I never leave 1 star reviews, but I haven't even rented the damn car yet and I'm already having problems with this location.
My mom rented us a car for the holidays to drive around since we are coming in from out of town. This was her Christmas gift to us since we have 2 littles with us now and don't want to use everyone else's car with 2 car seats. She made the reservation, we got the confirmation email, everything was great! Or so we thought!
My mom accidentally put the pickup time for noon, but our flight doesn't get in until 3PM PST. No problem, I'll save my mom the hassle and just change the reservation time! I go online through my confirmation email to modify pickup time, and I can't change anything because after every time frame, it says "location is closed."
I call this location a total of 5 times, and over the course of those 5 phone calls, sat on hold for a total of 1 hour 12 minutes, and EVERY TIME they hang up on me. NEVER ONCE did I speak to an actual person, they just gave me the stupid machine. So I decided screw this, im done wasting time, I'm just gonna call the 1(800) number. Call them to find out, the guy said THE DAY AFTER my mom made the reservation, they went online and closed their store for a week during that time frame. So I asked him "do we still have a car then? I have a confirmation email and everything," he said "it shows you have a confirmed booking, but if you show up to their location there will be no one there to get you the car, so you technically don't have a reservation anymore." We have been sitting on this reservation for a WEEK now and not once did they call me or my mom to get this fixed or make it right. Thankfully I found out before we actually fly in before they left my husband, our kids (3YO and 5 month old) and I stranded on the street. This place is nothing but a scam.
And before the owner comments to contact them, already tried that and all you did was waste my damn time.
GG
Gloria
Nov 26, 2025
5.0
Nice
GR
G&B Reeves
Nov 15, 2025
5.0
I had a wonderful experience renting a car while mine was in the shop. I appreciated their help & support.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Spokane?
Enterprise Rent-A-Car in Spokane offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is Enterprise Rent-A-Car located in Spokane, WA?
The Enterprise Rent-A-Car location is at 1426 E Francis Ave, Spokane, WA 99208.
What are the business hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they offer great weekend rates and other deals available for booking on their website.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is Enterprise Rent-A-Car in Spokane owned by women or offer discounts for active military?
Yes, Enterprise Rent-A-Car Spokane is women-owned and offers discounts for active military members.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online through their reservation URL or by calling their local phone number +1 509-489-6115.
Are there any nearby places where I can get food after picking up my rental car?
Yes, nearby places include Papa Murphy's pizza restaurant and Gerardo's Authentic Mexican Food, good options for a meal after your rental pickup.
What are some nearby services I can use along with Enterprise Rent-A-Car in Spokane?
Nearby services include NorthWest Auto Glass for auto glass repair, Royal Detail for auto detailing, and River City Grooming for pet grooming.
Are there any nearby wellness or beauty places near Enterprise Rent-A-Car?
Yes, nearby wellness and beauty spots include Mai Nails nail salon, Asian Touch Massage Spa, Cyrious Hair beauty salon, and Tropical Tan tanning salon.