Enterprise Rent-A-Car

4.3
375 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Spokane, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our East Francis Avenue location today.

Location

Enterprise Rent-A-Car
1426 E Francis Ave, Spokane, WA
99208, United States

Hours

Reviews

4.3
375 reviews
5 stars
270
4 stars
33
3 stars
19
2 stars
11
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of vehicles despite confirmed bookings and lack of communication from the company.

Vehicle Condition

Feedback varied on vehicle quality, with some customers reporting clean and well-maintained cars, while others noted issues such as odors and cleanliness.

Efficiency

Customers appreciated the quick and efficient rental process, with many noting easy pick-up and drop-off experiences.
  • JP
    Jamie Peters
    Dec 8, 2025
    1.0
    I never leave 1 star reviews, but I haven't even rented the damn car yet and I'm already having problems with this location. My mom rented us a car for the holidays to drive around since we are coming in from out of town. This was her Christmas gift to us since we have 2 littles with us now and don't want to use everyone else's car with 2 car seats. She made the reservation, we got the confirmation email, everything was great! Or so we thought! My mom accidentally put the pickup time for noon, but our flight doesn't get in until 3PM PST. No problem, I'll save my mom the hassle and just change the reservation time! I go online through my confirmation email to modify pickup time, and I can't change anything because after every time frame, it says "location is closed." I call this location a total of 5 times, and over the course of those 5 phone calls, sat on hold for a total of 1 hour 12 minutes, and EVERY TIME they hang up on me. NEVER ONCE did I speak to an actual person, they just gave me the stupid machine. So I decided screw this, im done wasting time, I'm just gonna call the 1(800) number. Call them to find out, the guy said THE DAY AFTER my mom made the reservation, they went online and closed their store for a week during that time frame. So I asked him "do we still have a car then? I have a confirmation email and everything," he said "it shows you have a confirmed booking, but if you show up to their location there will be no one there to get you the car, so you technically don't have a reservation anymore." We have been sitting on this reservation for a WEEK now and not once did they call me or my mom to get this fixed or make it right. Thankfully I found out before we actually fly in before they left my husband, our kids (3YO and 5 month old) and I stranded on the street. This place is nothing but a scam. And before the owner comments to contact them, already tried that and all you did was waste my damn time.
  • GG
    Gloria
    Nov 26, 2025
    5.0
    Nice
  • GR
    G&B Reeves
    Nov 15, 2025
    5.0
    I had a wonderful experience renting a car while mine was in the shop. I appreciated their help & support.
  • BL
    Brian Loft
    Nov 8, 2025
    5.0
    Very pleasant experience. Helpful staff.
  • GG
    gryyswydyr13
    Oct 25, 2025
    4.0
    Nice staff, only had 3 cars to rent

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Spokane?

Enterprise Rent-A-Car in Spokane offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is Enterprise Rent-A-Car located in Spokane, WA?

The Enterprise Rent-A-Car location is at 1426 E Francis Ave, Spokane, WA 99208.