Alamo Rent A Car

4.1
291 reviews

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Spokane Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in WA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
9000 W Airport Dr Box 303, Spokane, WA
99224, United States

Hours

Reviews

4.1
291 reviews
5 stars
179
4 stars
44
3 stars
16
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Berto, Robert, and Katie for their exceptional service.

Vehicle Quality

Overall, customers were satisfied with the cleanliness and condition of the vehicles, although some reported issues with specific cars.

Pickup/Drop-off Experience

Several reviews noted long wait times for pickup and confusion regarding the location of the rental area, impacting the overall experience.

Reservation Issues

Multiple customers expressed frustration with not receiving the vehicle they reserved, leading to dissatisfaction with the rental process.

Pricing Transparency

Customers reported unexpected fees and charges, leading to concerns about the transparency of pricing and additional costs.
  • TO
    Teresa Olson
    Dec 3, 2025
    5.0
    Great car rental experience. Berto was really helpful in thinking through which add ons/upgrades I’d need for my stay and super friendly. Love the car I got too. Would recommend!
  • BP
    Bryce Petersen
    Nov 23, 2025
    5.0
    HIGHLY RECOMMEND! I travel with my family and rent cars a lot, and this was one of the best experiences I’ve had! Robert was incredibly friendly and made it feel like we were his friends. Very low stress and no issues at all!
  • MC
    Mike Chilton
    Nov 20, 2025
    5.0
    Thank you Alamo for resolving my issue. I have removed the negative review.
  • BB
    Bob
    Nov 10, 2025
    5.0
    Great customer service! Hi, thank you for being able to help me last minute. Alan had great customer service. He helped me to my car, and showed me how to use it. He was so patient and kind. Please let his manager and Alan know how greatfull I'm for him. Thank you so much.
  • KA
    Kelly Allen
    Nov 5, 2025
    1.0
    The car (2025?) Nissan altima was a very nice and well maintained car Unfortunately the company business practices are very lacking. I got a prorate for a week due to my car needing to be worked on. I told the gentleman at the front desk I didn't know if it would get done by Monday or Tuesday, but if it did, I would receive some compensation back. He said (along with his coworker) that's long as I dropped it off by Tuesday (rented it on the 31st of October, so the 4th) I would get some money back. When I got there the same guy said... "oooh yeah sorry, you juuuust missed it. The cut off period is 2:50pm". (It was 4:30) Both men never mentioned the 2:50pm cutoff time (I rented out the vehicle at about 3:45 on the 31st so that time makes no sense regardless) and they quoted me 45/day which was BS. It ended up being OVER $105/day. Next time I'll do an AirBnB and go to work by bus. It's not so much the price that bothers me, it's the suckering in and lying that gets me. I'll never rent from Alamo/enterprise again because of this.

Frequently Asked Questions About Alamo Rent A Car

What services does Alamo Rent A Car offer at Spokane International Airport?

Alamo Rent A Car offers car rental services including economy and vacation car rentals, as well as airport pick up.

Where is Alamo Rent A Car located in Spokane?

Alamo Rent A Car is located at 9000 W Airport Dr Box 303, Spokane, WA 99224, US, inside Spokane International Airport.