Alamo Rent A Car

4.0
289 reviews

About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Spokane Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in WA and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
9000 W Airport Dr Box 303, Spokane, WA
99224, United States

Hours

Reviews

4.0
289 reviews
5 stars
176
4 stars
44
3 stars
16
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Katie, Tony, and Allen for their exceptional service.

Pickup/Drop-off Issues

Several reviews mentioned long wait times and difficulties finding the pickup and drop-off locations, leading to frustration for customers.

Vehicle Quality

While some customers received clean and well-maintained vehicles, others reported issues with the condition of the cars, including pre-existing damage and cleanliness concerns.

Reservation Problems

Multiple customers expressed dissatisfaction with their reservations not being honored, leading to unexpected vehicle changes or unavailability.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent interactions while others faced significant issues, particularly with customer service and vehicle availability.
  • MC
    Mike Chilton
    3 days ago
    1.0
    Not happy! Why is it that every time I reserve a vehicle at this airport (whether pre-pay or pay later), the car rental agency tells me they dont have a vehicle available? In this case it is Alamo. Im literally one of three people in the whole area and end up with a vehicle i didn't sign up for. If im going to reserve a crossover SUV and negotiate a total amount upfront, then I should get a crossover SUV!!! How hard is that?! As always I sign up up for the rewards program to avoid the lines and get the "preferred customer" treatment. How many times have i been able to skip the line at Alamo or other rental agencies? Never!! As always, im in a hurry to get back to work and Im given the "but we do have this other option" spiel. Instead of a Ford Explorer or similar, they only have Dodge Durango. And then upcharge $200 above my negotiated amount!! Really? Not happy with the experience and sick and tired of paying more than I should.
  • BB
    Bob
    Nov 10, 2025
    5.0
    Great customer service! Hi, thank you for being able to help me last minute. Alan had great customer service. He helped me to my car, and showed me how to use it. He was so patient and kind. Please let his manager and Alan know how greatfull I'm for him. Thank you so much.
  • LP
    Lauren Petersen
    Nov 7, 2025
    5.0
    This was one of the best car rental experiences we've had and we rent cars a lot. Robert was SO friendly and helpful, didn't pressure to add things we didn't want, had the car we wanted so he switched us to that, and the car was great and so clean. Dropping it off the agent was so friendly again. Was so happy with our experience and especially the customer service!
  • KA
    Kelly Allen
    Nov 5, 2025
    1.0
    The car (2025?) Nissan altima was a very nice and well maintained car Unfortunately the company business practices are very lacking. I got a prorate for a week due to my car needing to be worked on. I told the gentleman at the front desk I didn't know if it would get done by Monday or Tuesday, but if it did, I would receive some compensation back. He said (along with his coworker) that's long as I dropped it off by Tuesday (rented it on the 31st of October, so the 4th) I would get some money back. When I got there the same guy said... "oooh yeah sorry, you juuuust missed it. The cut off period is 2:50pm". (It was 4:30) Both men never mentioned the 2:50pm cutoff time (I rented out the vehicle at about 3:45 on the 31st so that time makes no sense regardless) and they quoted me 45/day which was BS. It ended up being OVER $105/day. Next time I'll do an AirBnB and go to work by bus. It's not so much the price that bothers me, it's the suckering in and lying that gets me. I'll never rent from Alamo/enterprise again because of this.
  • KK
    Kevin Kern
    Nov 2, 2025
    1.0
    Absolute garbage waited until I showed up to pick the car up to tell me they couldn’t rent it. Have to leave at 4 am

Frequently Asked Questions About Alamo Rent A Car

What services does Alamo Rent A Car offer at Spokane International Airport?

Alamo Rent A Car offers car rental services including economy and vacation car rentals, as well as airport pick up.

Where is Alamo Rent A Car located in Spokane?

Alamo Rent A Car is located at 9000 W Airport Dr Box 303, Spokane, WA 99224, US, inside Spokane International Airport.