Enterprise Rent-A-Car

4.3
665 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Spokane Valley, WA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Spokane Valley location today.

Location

Enterprise Rent-A-Car
7202 E Sprague Ave, Spokane Valley, WA
99212, United States

Hours

Reviews

4.3
665 reviews
5 stars
465
4 stars
74
3 stars
25
2 stars
32
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and resolve issues.

Rental Experience

Overall, customers reported a smooth and efficient rental process, with quick check-ins and clean vehicles.

Communication Issues

Several reviews mentioned poor communication regarding reservations and vehicle availability, leading to frustration.

Damage Claims

There were complaints about the handling of damage claims, with some customers feeling unfairly charged for pre-existing issues.

Location Concerns

Some customers expressed dissatisfaction with specific staff members and management at the Spokane Valley location, suggesting a need for improvement.
  • DD
    DnDJordan
    5 days ago
    2.0
    We were scheduled to swap cars @0900 and “A” arrived 15 minutes late with what seemed to be a freshly washed car. The individual was courteous but mostly came off as unprofessional.
  • CS
    cats senescu-stuber
    Nov 17, 2025
    5.0
    We have been loyal Enterprise customers for years. We have never been disappointed with the vehicle, service or value.
  • PG
    Patty Gibson
    Nov 7, 2025
    5.0
    I was returning my rental car to Enterprise and my daughter came to meet me and drive me home in her Jeep. Her Jeep decided to die in the parking lot as I was returning the rental. So many employees came to the rescue by moving cars around to get up next to her car to give us a jump, and when the car still wouldn’t start, they let us drive the rental back home to get another car. Everyone at this location is so friendly, kind, and accommodating! I will definitely be renting from them in the future if we need another rental. Thank you!!
  • WN
    William Neff
    Nov 7, 2025
    5.0
    First-in-class car rental agency. I mean wow! Fantastic customer service, even helped me save money on my rental. I wish every single car rental experience was like this one. (Note to Enterprise execs--promote everyone at this location to management positions. You won't regret it. These are kinds of the employees every business should seek to retain.)
  • LR
    Lorna Rose
    Oct 30, 2025
    1.0
    Rented a car and, after simply driving it around town, returned it to exchange a few days later. The vehicle was in need of service (had 3% oil life left). When I went in, the woman at the counter had the gall to tell me that I hadn't returned it with a full tank of gas, and wanted to charge me. WHAT??? Here I was, taking time out of MY day to correct Enterprise's error. When you rent a car, it's reasonable to expect it will be properly serviced, yes? I will be avoiding Enterprise, especially this location, in the future.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Spokane Valley offer?

Enterprise Rent-A-Car offers car rentals including rental cars, van rentals, luxury cars, and airport pick-up services in Spokane Valley, WA.

What are the operating hours for Enterprise Rent-A-Car in Spokane Valley?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 9:00 AM to 2:00 PM.