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AutoZone Auto Parts

4.3
(478 reviews)

Business Details

13911 E Sprague Ave, Spokane Valley, WA
99216, United States
(509) 228-0318

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone E Sprague Ave in Spokane Valley, WA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Spokane Valley, WA or call us at (509) 228-0318.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
13911 E Sprague Ave, Spokane Valley, WA
99216, United States

Hours

Reviews

4.3
478 reviews
5 stars
317
4 stars
88
3 stars
27
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with various car issues.

Employee Performance

Specific employees, particularly Raul, Brandon, and Shelby, received numerous commendations for their exceptional service and expertise.

Negative Experiences

Some customers reported rude behavior from certain employees and dissatisfaction with the handling of returns and exchanges.

Product Availability

Customers generally found that the store had a good selection of parts and products, although there were instances of specific items being unavailable.
  • CC
    Christopher
    Feb 18, 2026
    5.0
    Thanks for helping me, refunding a battery and diagnosisng my charging system. Thanks for the great work gloves.
  • DL
    Dylan Lotz
    Feb 8, 2026
    1.0
    The store usually has what I need but the entire process is insufferable due to this one employee. The guy has given me flat out wrong information with confidence several times despite “owning his own shop”. The guy always has a rude and sarcastic tone everytime I’ve been in. The other employees seem knowledgeable but you don’t get long with them before this employee will butt in. You’re better off going to another location because the guy seems to be there morning or night
  • NA
    Nadia Appleton
    Jan 18, 2026
    5.0
    Rafael Concepcion went above and beyond to help us change our car battery. He literally changed it in the store parking lot so we could get the car to a mechanic in Idaho, instead of being towed. It was one of the best customer service experiences I can remember of all time. I cannot recommend this employee or store strongly enough. W Scott Appleton, MD, PhD
  • TT
    Teona
    Jan 16, 2026
    5.0
    I had gone in there for help with license plate bulb lights And something ended up happening with my car the guy who works there named Brandon. He did whatever he could to help me, including following me in my car to AutoNation to get my car looked at because it had no power so if you go into AutoZone, try and ask for Brandon he has been awesome
  • SO
    Steve Oien
    Jan 15, 2026
    5.0
    1/13/26 purchased a new FOB Key for my 2001 Ford Ranger XLT at this store. Afternoon guy Randall programmed it with my pickup in no time at all. I anticipated time and $ cost to get this done. Randall saved me considerable time and expense to get my new remote set up. Really appreciate his time and expertise.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Spokane Valley?

The store is open from 7:30 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 7:00 PM on Sunday.

Where is AutoZone Auto Parts located in Spokane Valley?

It is located at 13911 E Sprague Ave, Spokane Valley, WA 99216, USA.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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