Business Details
About
Auto Repair ShopBrake ShopTransmission ShopAuto Air Conditioning ServiceOil Change Service Station
At Austin’s Pro Max, we pride ourselves in being the Puget Sound’s epicenter of all things auto repair. When your vehicle runs into trouble, we want to be the first auto shop you think about. But in order for this to happen, we need to make ourselves available to you, and this starts with the type of vehicles we service. So that’s why we provide auto repair in Spanaway, Tacoma, and Puyallup, WA to all makes and models .
Details
- DebitAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
365 reviews
5 stars
270
4 stars
38
3 stars
7
2 stars
8
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent customer service experiences and some negative interactions, with several customers praising the staff's friendliness and willingness to help.
Quality of Work
There are numerous complaints about poor workmanship, including issues with repairs that led to further problems, alongside some positive reviews praising the quality of specific services.
Pricing Concerns
Many customers expressed dissatisfaction with high prices and unexpected charges, while others found the pricing to be fair and reasonable for the services provided.
Timeliness
Several reviews mention quick service and timely repairs, although there are also complaints about delays and unfinished work.
- NNNaudelOct 1, 20251.0The dude at the desk literally spat at a my feet when i doubted the quality of their work, after taking my truck in multiple times for the same issue.
- TCTara ColonSep 13, 20255.0Friendly, fair priced and trustworthy . Thank you so much
- JJJeffAug 18, 20251.0Do not go here simply posting as many bad reviews as possible until their rating goes down to save people money and a headache after spending $1600 to wait 8 hours to get my car returned worse than before. The work they did was horrible and the motor mount was floating in my car not attached to anything as the bolts fell out. I wonder how they're even open!
- MMMamas MamasJul 18, 20255.0I went in on a whim to see how much it would be to remove the plastic strip from under my front bumper. It was falling off. I was greeted right away and was told there would be no charge and it was taken care of right away. Excellent customer service from Ayden. Tanks a lot.
- KKKingsautoNspeedOct 27, 20205.0Great sales, great service, a must stop if you need automotive help.
Frequently Asked Questions About Austin's Pro Max
What types of vehicles does Austin's Pro Max service?
Austin's Pro Max provides auto repair services for all makes and models in Spanaway, Tacoma, and Puyallup, WA.
What are the operating hours for Austin's Pro Max?
Austin's Pro Max is open Tuesday through Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and Mondays.
Where is Austin's Pro Max located?
Austin's Pro Max is located at 20027 Mountain Hwy E, Spanaway, WA 98387, United States.
How can I contact Austin's Pro Max?
You can contact Austin's Pro Max by calling +1 253-847-7878.
What types of automotive services are offered at Austin's Pro Max?
Austin's Pro Max offers a wide range of services including auto repair, brake service, transmission repair, oil changes, auto air conditioning service, muffler services, wheel alignment, radiator repair, and tune-ups.
Is Austin's Pro Max accessible for customers with disabilities?
Yes, Austin's Pro Max has wheelchair accessible entrances, parking, and restrooms to accommodate customers with disabilities.
What payment methods does Austin's Pro Max accept?
Austin's Pro Max accepts debit card payments.
Are there any convenient places to eat near Austin's Pro Max?
Yes, nearby options include Hot Chick A Latte for coffee and cafe fare, and Panda Express for fast food, convenient for meals before or after your auto service.
Where can I find gas stations near Austin's Pro Max?
Nearby gas stations include ARCO, BP America, and ampm, which are convenient for refueling your vehicle before or after your visit.
What nearby auto-related services are available around Austin's Pro Max?
In addition to Austin's Pro Max, nearby automotive services include TrailersPlus for trailer and recreational vehicle needs, The Wave Car Wash for car washing and detailing, and Discount Automotive Service Center for additional auto repair services.