Business Details
About
Car Inspection Station
Intoxalock is the no. 1 ignition interlock device brand in the U.S., and Intoxalock Ignition Interlock in Silverdale, WA is here to help you get back on the road after a DUI.
Intoxalock has more locations than any other provider, and we can find an interlock installation location near you. We will help you understand WA interlock, or IID, laws and regulations. Our interlock installation locations are staffed with certified professionals who will install and service your car breathalyzers. For 30 years, Intoxalock has been a trusted interlock ignition device provider. Call now to talk to a WA expert.
Details
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Location
Intoxalock Ignition Interlock
10300 Silverdale Way NW, Silverdale, WA
98383, United States
Hours
Reviews
3.7
21 reviews
5 stars
12
4 stars
3
3 stars0
2 stars0
1 star
6
- VJVictoria JamesOct 21, 20255.0Always great service.
- JRjoshua rodgersOct 1, 20255.0quick service
- SJSheri JouleAug 8, 20251.0Watched the video but still couldn't figure out the the blow rhythm. Went into the store and asked for assistance. The tech didn't come out to assist, but explained how to breathe. I had to pull into a parking lot because I couldn't figure it out. Called the shop and was treated as a problem. They were going to send a person to help but didn't give me any idea when. I called back and then someone came out after that phone call. At this point the vehicle is demanding a calibration recall for too many trys. The man that came out to help complained about the gas he used to assist us. Very rude! I feel these car stereo places don't like doing these interlock devices but it brings extra money. Customer service is terrible! If they don't honor there lack of explaining how to breathe into the device my boyfriend will have to pay over $40 for calibration. And it showed a violation and we now have to drive back ti the shop to get it reset.
- CBCurtis BerrymanAug 7, 20251.0This is the worst device I have ever even heard of. I had my device installed at CarToys in Silverdale, WA on 8/1/2025 and want to be clear that CarToys was great, CarToys is not the problem. This Intoxalock device is simply unsafe and not user friendly. Instead of a standard breathing pattern, you need to exhale for a few seconds, inhale, and then exhale... In my opinion, the device is dangerous for the operator and other drivers on the road. We followed the instructions on the video and we able to start the vehicle, after 4-5 attempts. On the way home, each time the device requested a sample we had to pull over to the side of the road for safety because the car alarm started going off and the horn was honking. Not because of a failure, but because the device would not recognize the breath pattern. I immediately called CarToys after arriving home from the install appointment (30-40 minutes after install) as well as Intoxalock to voice my concern. CarToys instructed me to contact Intoxalock, and I have left several messages for Intoxalock directly with "Christina" at her extension and others. As of today (8/7) I m yet to receive a call back. I have tried calling several times and have tried literally every single option to speak to a human. Eventually, I started looking at other review sites and discovered that most people are experiencing the same thing. I even tried calling an phone number provided by an alleged supervisor in a separate review, but even that number did not work. At this point, I am officially requesting Intoxalock refund every single penny, cover costs for the removal of my advice, and dissolution of any agreements. After several attempts, I was able to reach a supervisor whom was able to assist me with getting the device removed right away, HOWEVER... That person, a supervisor named Ashley, told me verbatim "I need to report up to someone and you will need to pay a $180 fee to break the agreement." When I explained to Ashley I would not be paying that fee and would be happy to explore my legal options while reiterating I was also recording the call, suddenly that fee was no longer required. I am furious I had to go through this!!! Unacceptable. I am going into CarToys first thing in the morning to have this device taken out so I can move forward with my life.
- AQalice MacArthur (Queen)Jul 7, 20251.0Edit: so I was lied to once again by the company, they set you up for failure do not go through this company Worst place ever, they do not work with you at all, the people are rude and have no idea what they are doing. They do not have any people to talk to that have the current knowledge of how to put information into they system, getting anyone on the phone is a problem. Getting anyone to do there job is a problem. This company is no good...... Find someone else to go through they will overcharge you and lie to you. They are not reliable or trustworthy. Go elsewhere
Frequently Asked Questions About Intoxalock Ignition Interlock
How does an interlock device work?
An ignition interlock device (IID) is a small breathalyzer installed in your vehicle to prevent it from starting if alcohol is detected on your breath. Before driving, you'll blow into the device. If your breath alcohol concentration (BrAC) is below the programmed limit, the car starts. Periodic retests occur during your trip to ensure continued compliance. To read more on Intoxalock, you can read our ignition interlock device guide.
What is the cost of an ignition interlock device?
The installation of an ignition interlock device, often called a car breathalyzer, typically costs between $70 and $150. This one-time fee is paid at the start of your lease and covers the service center's labor to install the device in your vehicle. Payment is made directly to the service center at the time of installation. For more on cost breakdowns, you can read our cost of ignition interlock device guide.
How do I use my interlock device?
Using an IID is simple. To start your vehicle, blow into the device as directed. If the device detects no alcohol, your car will start. You may be prompted for "rolling retests" while driving, where you’ll blow into the device again to confirm compliance. How-to videos are also available on the Intoxalock mobile app.
Where do I get an ignition interlock device?
Ignition interlock devices can be installed at certified service centers nationwide. Intoxalock offers a convenient network of locations and helps you schedule an installation appointment near you. Visit our Intoxalock locations page or call us to find the nearest service center and begin the installation process.
How long will my installation take?
Installing an ignition interlock device typically takes 1-2 hours, depending on your vehicle type. Certified technicians ensure the device is properly installed and provide you with training on how to use it. Contact Intoxalock for an appointment and an accurate time estimate for your installation.
What happens if I fail a breath test on my ignition interlock device?
If you fail a breath test, your vehicle will not start, and the device will log the event. Depending on your state’s regulations, multiple failed tests may trigger additional penalties, such as lockouts or reporting to your monitoring authority. Intoxalock devices allow you to retest after a short wait if alcohol is no longer detected. Always follow your state’s guidelines to remain compliant.
Can I install an ignition interlock device in a vehicle I don’t own?
Yes, in most cases, you can install an ignition interlock device in a vehicle you regularly drive, even if you’re not the registered owner. However, the vehicle owner must provide consent for the installation. Intoxalock works with you and the owner to ensure compliance with state regulations and the successful setup of the device.
What should I do if my ignition interlock device locks me out?
If your ignition interlock device locks you out, it’s usually due to missed tests, failed tests, or state-specific requirements. Intoxalock offers a simple lockout override process in most cases to help you get back on the road quickly. Contact Intoxalock customer support for assistance and to understand the steps needed to resolve the issue.
What is Intoxalock Ignition Interlock and where is it located?
Intoxalock Ignition Interlock is a leading provider of ignition interlock devices (IIDs) that help you get back on the road after a DUI. The Silverdale, WA location is at 10300 Silverdale Way NW.
How does the ignition interlock device work?
An ignition interlock device is a small breathalyzer installed in your vehicle that prevents it from starting if alcohol is detected on your breath. You blow into the device before driving and may be prompted for rolling retests during your trip to ensure compliance.
What are the typical costs associated with installing an ignition interlock device?
Installation typically costs between $70 and $150, which covers the labor to install the device in your vehicle. This one-time fee is paid at the start of your lease directly to the service center.
How long does the installation of an ignition interlock device take at Intoxalock Silverdale?
Installation usually takes 1-2 hours depending on your vehicle type. Certified technicians will install the device and provide training on its use.
What should I do if my ignition interlock device locks me out?
If your device locks you out due to missed or failed tests, Intoxalock offers a lockout override process to get you back on the road quickly. Contact Intoxalock customer support for assistance.
What are the operating hours for the Intoxalock Silverdale location?
The location is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 7:00 PM. Online service hours are 24/7.
Which payment methods does Intoxalock Silverdale accept?
They accept American Express, Check, Discover, Financing options, Mastercard, and Visa.
What nearby places can I visit before or after my appointment at Intoxalock Silverdale?
Nearby you can visit Car Toys for automotive accessories, Dollar Tree for arts and crafts or shopping, and T.J.Maxx for clothing and fashion accessories.
How can nearby Car Toys assist customers visiting Intoxalock in Silverdale?
Car Toys offers car stereo and automotive accessories, which complements your visit to Intoxalock if you're looking to enhance your vehicle's electronics after installing your ignition interlock device.
What nearby services are available if I need shipping or delivery assistance near Intoxalock Silverdale?
The nearby UPS Access Point location provides courier and shipping services, useful if you need to send or receive packages during your visit to Intoxalock.