Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
10726 Silverdale Way NW Suite 109, Silverdale, WA
98383-9449, United States
Hours
Reviews
4.3
163 reviews
5 stars
121
4 stars
14
3 stars
7
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Technical Expertise
Customers frequently noted the staff's knowledge and ability to explain technical issues clearly, instilling confidence in the services provided.
Timeliness
While many reviews highlighted quick service, some customers reported long wait times for scheduled appointments, indicating inconsistency in service speed.
Pricing Transparency
Several customers appreciated fair pricing and honest communication regarding necessary services, although there were complaints about upselling and unexpected charges.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers expressing loyalty and recommending the shop despite some isolated negative incidents.
- FMFelicia MasonNov 17, 20255.0What a wonderful staff! Customer service is definitely a priority here- a big shout out to Clark who set my appointment, walked me through the USAA ordering process and gave me ideas on places to shop in the area. Terry Shea, the service manager made sure the whole process went seamlessly, my car done before I ran my first errand. Love these guys!!! Thank you for exceptional service.
- JRJohn RamerNov 13, 20255.0Highly recommend this G/Y Tire in Silverdale for great service, price, and quality products. Happy customer!
- CCChristine CagleyNov 11, 20255.0Terrence Shea was very clear explaining the situation with my vehicle. He treated me equally and fairly. Often I am treated as a "little lady" who can't really know anything about cars. Good Year always treats me with respect and always with the uderstanding that I know automotive as well.
- DFDavid Fox-HughesOct 27, 20255.0The service manager Terrence Shea SR who also did the work on my Explorer was very knowledgeable and professional in all aspects of getting my vehicle back on the road.
- DDdukenpamOct 24, 20255.0Supremely pleased with maintenance service recently on our Honda CRV. The customer service at Silverdale’s Goodyear is beyond reproach. We’ve historically, been using this service for most of our vehicles, justifiably so, as they are always cordial, accommodating, when able, adapting to our urgency, and managing their work so all satisfied with the timeliness of their repairs or diagnostic services. I am most pleased with the technical aspects of their work, always taking time to explain the equipment, its processes and work accomplished in a manner we can easily understand. The prices always seems fair and reasonable. Following their work, my wife and I come away with the CONFIDENCE that our vehicles were well cared, technically sound, and reassured the problem is fixed. They stand by their word on the repairs. Very much appreciated, Terry, Cameron, and Clark. They have our strongest recommendation. Thanks again, gentlemen!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes and mechanical services.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 10726 Silverdale Way NW Suite 109, Silverdale, WA 98383-9449, USA.
What are the regular business hours for Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 7:30 AM to 7:00 PM and closed on Sundays.
Are there any special hours during holidays at Goodyear Auto Service?
Yes, Goodyear Auto Service has varied holiday hours, including closures on January 1st, April 20th, November 27th, and December 25th, with reduced hours on select other holidays.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service provides in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and restroom.
What nearby dining options are available around Goodyear Auto Service?
Nearby dining options include Bella Bella Bakery, Bella Bella Cupcakes, Mehfil Indian Cuisine, Skippers Seafood and Chowder, Ozzie's Place, Jack in the Box, and Starbucks, offering a variety of food from baked goods to Indian cuisine and fast food.
Are there other automotive services nearby Goodyear Auto Service?
Yes, nearby automotive services include Safelite AutoGlass for auto glass repairs and Midas for automotive repair and oil changes, providing convenient options if additional services are needed.
What financial services can customers access near Goodyear Auto Service?
Customers can find financial services nearby such as Moneytree for installment loans, Western Union for money transfers, CoinFlip Bitcoin ATM for currency exchange, and Chase ATM for banking needs.