Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTransmission Shop
West Seattle's Auto Repair experts since 1971! Tom's Automotive, located at 3616 SW Oregon St, Seattle, WA 98126 in West Seattle, employs only ASE/Emissions Certified Technicians & highly-trained solution-oriented Service Advisors.
Our Auto Repair Technicians have access to the best car diagnostic & repair tools & parts available. Our Auto Mechanics receive regular, ongoing training to make sure your job is done right the first time. As a local West Seattle community member, we support our local food bank & local charity. We service SUVs & Hyrbids too! Check out our many Google reviews. Find out why so many West Seattle residents trust Tom's Automotive with their car service & repair. We're Emissions Certified & offer warranty service.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Tom’s Automotive of West Seattle
3616 SW Oregon Street, Seattle, WA
98126, United States
Hours
Reviews
4.7
265 reviews
5 stars
235
4 stars
9
3 stars
4
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and communicative staff, highlighting their willingness to help and provide honest feedback.
Timeliness
Many reviews noted that repairs were completed faster than expected, with several customers appreciating same-day service.
Trustworthiness
Tom's Automotive is frequently described as honest and transparent, with customers feeling confident in the integrity of the service provided.
Pricing Concerns
Some customers expressed concerns about pricing being higher than expected, with a few mentioning upselling and hidden fees.
Quality of Work
Overall, customers reported satisfaction with the quality of repairs and diagnostics, often noting thorough inspections and effective solutions.
- GPGordon PrinsterDec 18, 20255.0The staff at Tom’s are knowledgeable and fast. What I really like is how well they communicate with customers. They just call you with updates about where they’re at and how it’s going, in language you can understand. This is an honest shop.
- SBStephen BezruchkaDec 12, 20255.0I was told that the repair might take a long time. But it was done in a day and I was kept informed. Great place in West Seattle.
- GMGabriel McCallumDec 10, 20255.0Have been there once…rolled the dice based on location and limited research showing positive reviews…plus a tow guy who said he knew they were good. They diagnosed the issue correctly, discovered some other minor issues, communicated clearly and effectively, great exceed timing expectations on getting to and completing the work. I had heard from a couple people that they might be too expensive, but based on my research also charged a very fair rate for what was done (a new drive train assembly). I will definitely use them again and would certainly recommend them. ⭐️⭐️⭐️⭐️⭐️
- DCDouglas CorpronNov 24, 20255.0Stopped in with a question on a busy thanksgiving week. John and Casey were so kind and knowledgeable, and were able to easily fix my problem and send me on the way!
- JHJustin HobsonOct 23, 20255.0Finally a mechanic that does QUALITY work, and will actually explain how the work that needs to be done and how it effects your vehicle's performance. They can articulate and provide a detailed explanation of your vehicle's issues. I wish that I always used this mechanic. John and Casey are whom I personally worked with, and I can't explain the benefits enough. I trust this place more than anyone in the immediate area. Best mechanics around.
Frequently Asked Questions About Tom’s Automotive of West Seattle
Where is Tom’s Automotive of West Seattle located?
Tom’s Automotive of West Seattle is located at 3616 SW Oregon Street, Seattle, WA 98126.
What are the operating hours of Tom’s Automotive of West Seattle?
The shop is open Monday through Thursday from 7:30 AM to 6:00 PM and is closed on Friday, Saturday, and Sunday.
What types of automotive services does Tom’s Automotive offer?
They offer auto repair, brake repair, suspension repair, car maintenance, and emissions repair services.
Are the technicians at Tom’s Automotive certified?
Yes, Tom’s Automotive employs ASE and Emissions Certified Technicians who receive ongoing training.
What payment methods are accepted at Tom’s Automotive?
You can pay using Check, Discover, Mastercard, or Visa.
Is Tom’s Automotive wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms including unisex restrooms.
How can I contact Tom’s Automotive of West Seattle?
You can call them at +1 206-937-1144 or email service@tomsautomotive.com.
What nearby coffee shops can I visit before or after my automotive service?
You can visit Diva Espresso - West Seattle or Realfine Coffee, both located nearby for a great coffee experience.
Are there any fitness or recreational facilities near Tom’s Automotive?
Yes, West Seattle Family YMCA and West Seattle & Fauntleroy YMCA are close by where you can work out or engage in fitness activities.
What other automotive services are available near Tom’s Automotive?
Nearby automotive options include West Seattle Brake Services, Midas Seattle, West Seattle Midas, Elliott Tire And Service, and Pep Boys for extended vehicle needs.