Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTransmission Shop
West Seattle's Auto Repair experts since 1971! Tom's Automotive, located at 3616 SW Oregon St, Seattle, WA 98126 in West Seattle, employs only ASE/Emissions Certified Technicians & highly-trained solution-oriented Service Advisors.
Our Auto Repair Technicians have access to the best car diagnostic & repair tools & parts available. Our Auto Mechanics receive regular, ongoing training to make sure your job is done right the first time. As a local West Seattle community member, we support our local food bank & local charity. We service SUVs & Hyrbids too! Check out our many Google reviews. Find out why so many West Seattle residents trust Tom's Automotive with their car service & repair. We're Emissions Certified & offer warranty service.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Tom’s Automotive of West Seattle
3616 SW Oregon Street, Seattle, WA
98126, United States
Hours
Reviews
4.7
260 reviews
5 stars
230
4 stars
9
3 stars
4
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and helpful staff, highlighting their willingness to go above and beyond for clients.
Trustworthiness
Many reviews emphasized the honesty and transparency of the mechanics, with customers appreciating the clear explanations of repairs needed and the avoidance of unnecessary upselling.
Quality of Work
The quality of repairs and diagnostics received high marks, with several customers noting that their vehicles were well taken care of and issues were resolved effectively.
Communication
Customers appreciated the excellent communication throughout the repair process, including timely updates and thorough explanations of work performed.
Pricing Concerns
Some customers expressed concerns about pricing, noting that estimates could be higher than expected and that additional fees were sometimes unclear.
- JHJustin HobsonOct 23, 20255.0Finally a mechanic that does QUALITY work, and will actually explain how the work that needs to be done and how it effects your vehicle's performance. They can articulate and provide a detailed explanation of your vehicle's issues. I wish that I always used this mechanic. John and Casey are whom I personally worked with, and I can't explain the benefits enough. I trust this place more than anyone in the immediate area. Best mechanics around.
- TWTony WelchOct 1, 20255.0Casey and crew took great care of our son’s new (to us) Subaru. Same day diagnostics and ready the following day. Thanks !
- KMKathy McLaughlinSep 19, 20255.0Friendly, professional care. Great communication. Been using Tom's for decades and have always been pleased with the service.
- BCB ConwaySep 5, 20255.0Tom's has worked on a few of my cars. I know I can trust them to give me an accurate description of the problem and explain the why and diagnosis. Great service always!
- JNJoe NealSep 2, 20255.0I've been taking my cars to Tom's for 35 years. Today I was reminded why. My car suddenly started flashing every warning light imaginable. Although I didn't have an appointment, I dropped by and John was able to repair the battery-related problem while I waited. I'm extremely grateful for the extra effort made by Tom's Team. Over the years I have trusted them to keep my car up to maintenance and point out when something needed attention. I've always felt the price was transparent and fair; that the job would be completed with expertise and integrity; and that one central team was coordinating everything from visit to visit. Thanks guys!
Frequently Asked Questions About Tom’s Automotive of West Seattle
Where is Tom’s Automotive of West Seattle located?
Tom’s Automotive of West Seattle is located at 3616 SW Oregon Street, Seattle, WA 98126.
What are the operating hours of Tom’s Automotive of West Seattle?
The shop is open Monday through Thursday from 7:30 AM to 6:00 PM and is closed on Friday, Saturday, and Sunday.
What types of automotive services does Tom’s Automotive offer?
They offer auto repair, brake repair, suspension repair, car maintenance, and emissions repair services.
Are the technicians at Tom’s Automotive certified?
Yes, Tom’s Automotive employs ASE and Emissions Certified Technicians who receive ongoing training.
What payment methods are accepted at Tom’s Automotive?
You can pay using Check, Discover, Mastercard, or Visa.
Is Tom’s Automotive wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms including unisex restrooms.
How can I contact Tom’s Automotive of West Seattle?
You can call them at +1 206-937-1144 or email service@tomsautomotive.com.
What nearby coffee shops can I visit before or after my automotive service?
You can visit Diva Espresso - West Seattle or Realfine Coffee, both located nearby for a great coffee experience.
Are there any fitness or recreational facilities near Tom’s Automotive?
Yes, West Seattle Family YMCA and West Seattle & Fauntleroy YMCA are close by where you can work out or engage in fitness activities.
What other automotive services are available near Tom’s Automotive?
Nearby automotive options include West Seattle Brake Services, Midas Seattle, West Seattle Midas, Elliott Tire And Service, and Pep Boys for extended vehicle needs.