Feedback is mixed regarding customer service; while many employees are praised for being friendly and helpful, several reviews highlight instances of rudeness and unprofessional behavior from specific staff members.
Efficiency
Many customers report quick service and efficient handling of transactions, with some stating they were in and out in under 10 minutes, despite long lines.
Staff Knowledge
Several reviews commend the staff for their knowledge and ability to assist with complex situations, although there are complaints about misinformation from some employees.
Wait Times
Customers frequently mention long wait times, particularly on busy days, but many express that the friendly service makes the wait more bearable.
Overall Experience
Overall, experiences vary widely; while some customers have had excellent interactions, others report negative experiences that significantly impact their perception of the business.
NN
nelbgarrido
Nov 14, 2025
1.0
Regrettably, I visited this licensing office for the first time in November 2025 and encountered an unsatisfactory experience with a staff member which was an elderly lady with visual impairment, she demonstrated a poor attitude from the outset and seem argumental. Furthermore, her window displayed a sign indicating it was closed; however, she shouted across the counter, "Sir, why are you here?" before deciding whether to assist me. To exemplify her inadequate customer service and lack of knowledge, she ultimately provided me with the renewal tags belonging to another customer, necessitating me to further wait in line to correct her mistake and reprocess the payment to reflect the correct vehicle information under my name. It is sad to see many of this business personnel require immediate customer service training.
AF
Austin Ford
Nov 4, 2025
5.0
Might’ve been the best registration experience I’ve received in my years of driving. Fast and painless, Thanks!
MS
Monica S
Nov 3, 2025
3.0
Helpful, kind,knowledgeable agents. Line moves fairly quickly(renewed expired tabs in about 30 min with 3-4 ppl in line ahead of me). There are some chairs but you have to be standing to be in line.
MH
Michael Hepburn
Nov 2, 2025
5.0
Very friendly, helpful and efficient. This office saw an increase in volume due to the Burien office closing. Despite that they remained friendly and thorough without any significant wait time for walk-ins.
SW
Sharis Watson
Oct 29, 2025
5.0
This experience was AMAZING !! Martina needs a raise. I was in there about a half hour most of which was waiting online. I transitioned here from the east coast, and needed to register in WA state and she made this process so pleasant. 10/10 recommend 🙌HAPPY BIRTHDAY Martina, and thank you for being so friendly 🙏🏾
Frequently Asked Questions About Seattle Auto Licensing
What services does Seattle Auto Licensing provide?
Seattle Auto Licensing offers vehicle and vessel registration, title services, license services, notary, and online renewal services for Seattle WA and surrounding areas.
Where is Seattle Auto Licensing located?
Seattle Auto Licensing is located at 2515 SW Trenton St, Ste 103, Seattle, WA 98106.
What are the business hours of Seattle Auto Licensing?
Seattle Auto Licensing is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays.
Do I need to make an appointment to visit Seattle Auto Licensing?
No, making an appointment is not necessary to visit Seattle Auto Licensing.
What payment methods are accepted at Seattle Auto Licensing?
Seattle Auto Licensing accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are supported at Seattle Auto Licensing?
Seattle Auto Licensing operates in English.
How can I contact Seattle Auto Licensing?
You can contact Seattle Auto Licensing via phone at +1 206-582-2747 or email at herbstritts@gmail.com.
Is there an official website for Seattle Auto Licensing where I can find more information?
Yes, Seattle Auto Licensing's website is https://www.westseattleautolicensing.net.
What nearby health facilities are close to Seattle Auto Licensing for medical services?
Nearby medical facilities include Franciscan Medical Clinic - Westwood, DaVita Westwood Dialysis Center, Kriti Choudhary (doctor), Wendy Neary (family practice), and Relax Therapy (physical therapy). These could be convenient if you need healthcare services before or after visiting Seattle Auto Licensing.
What shopping options are near Seattle Auto Licensing for clothing and retail needs?
Nearby shopping options include Ross Dress for Less, Marshalls, Payless ShoeSource, and Staples. These stores provide convenient retail and clothing shopping opportunities when visiting the area.
Are there any nearby postal or shipping services close to Seattle Auto Licensing?
Yes, United States Postal Service, US Post Office, UPS Alliance Shipping Partner, and Staples® Print & Marketing Services are nearby and can assist with your mailing and shipping needs.