Brand Certified
National Car Rental
4.2(283 reviews)
Certified by National Car Rental • Mar 01, 2026
Business Details
1601 3rd Ave, Seattle, WA
98101, United States
Certified by National Car Rental • Mar 01, 2026
(888) 826-6890
Certified by National Car Rental • Mar 01, 2026
https://www.nationalcar.com/en/car-rental-locations/us/wa/downtown-seattle-45x5.html
Certified by National Car Rental • Mar 01, 2026
About
Certified by National Car Rental • Mar 01, 2026
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Seattle. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Seattle today!
Location
Certified by National Car Rental • Mar 01, 2026
Hours
Certified by National Car Rental • Mar 01, 2026
Reviews
4.2
283 reviews
5 stars
185
4 stars
40
3 stars
17
2 stars4
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about poor management and long wait times.
Wait Times
Numerous reviews highlighted excessively long wait times for car pickup, often exceeding 45 minutes, even with reservations.
Vehicle Quality
Customers reported mixed experiences with vehicle quality, with some receiving well-maintained cars while others noted issues like cleanliness and incorrect fuel levels.
Reservation Issues
Several customers experienced problems with reservations being canceled or not honored, leading to frustration and the need to seek alternatives.
- FFFrancesca3 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- DPDouglas Park4 days ago4.0The staff were amazing (especially Mitch who was very very patient). Could do with a better queueing system.
- MWMelisa Wee4 days ago5.0I rented a car from National at Seattle Downtown yesterday and had one of the best customer service experiences I’ve ever had — thanks to Tannis. Although the vehicle I initially wanted wasn’t ready, she immediately proposed a thoughtful alternative at a minimal fee and took the time to recommend a car that would better suit my large amount of luggage. What truly stood out was her empathy and professionalism. She genuinely understood my situation and made the entire process smooth and stress-free. Tannis turned what could have been a minor inconvenience into an exceptional experience. National is very fortunate to have her on the team. Highly recommend this branch!
- ELE LuFeb 14, 20261.0I rent here 45+ times a year and have executive elite with national. This location used to be great but now most of the good staff have been moved to other locations. The young Asian man who typically works on P2 always downgrades my reservation and assigns me the worst options. I’m routinely downgraded to a bare bones, beat up sedan while they give out all of their SUVs and nicer cars to Alamo renters who booked a compact car on Priceline. I will be taking my $6000 a year to Avis if this happens again.
- TMTeigan McDougallDec 5, 20255.0They gave me a dog for a snack for help with my chicken pox on my toes and they gave me foot rubs. With soap in my mouth, they tossed me around and put be in a public restroom without my consent but the fried chicken in the back of my car gave me a massage. The car looked good but the dust tasted kinda rusty.
Frequently Asked Questions About National Car Rental
What types of car rentals does National Car Rental in Seattle offer?
National Car Rental in Seattle offers economy, luxury, and general rental car services.
Can I skip the counter when renting a car at National Car Rental in Seattle?
Yes, with National's Emerald Club, you can skip the counter and choose any car in the aisle, managing your rental through the app.
What are the operating hours of National Car Rental in Seattle?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 7:30 AM to 4:00 PM.
Which payment methods are accepted at National Car Rental in Seattle?
Payments are accepted via American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation at National Car Rental in Seattle?
Reservations can be made online through National's website specific to the Seattle location.
Does National Car Rental offer any special discounts or promotions?
Yes, special offers are available on National Car Rental's website.
Is National Car Rental in Seattle owned by women or offer military discounts?
Yes, the location is women-owned and provides discounts for active military members.
What nearby restaurants can I visit before or after renting a car at National Car Rental?
You can visit Retro Restaurant & Lounge, an American restaurant and lounge located close to National Car Rental.
Are there any nearby art galleries for customers visiting National Car Rental in Seattle?
Yes, nearby art galleries include Base Camp Studios 2 and Kay's Paint Joint, perfect for entertainment before or after your rental.
What nearby transportation options or car rentals are close to National Car Rental Seattle?
Nearby car rental agencies include Alamo Rent A Car and Enterprise Rent-A-Car, providing additional vehicle rental options.
Brand Certified Facts from National Car Rental
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Certified March 01, 2026Yext Knowledge Graph
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